Technical Sales & Service Representative – Industrial Water Treatment

NCH Europe; Dublin; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Tailored sales training

Career development opportunities

Base salary + uncapped commission

Performance bonus

Company pension

25 days annual leave

Life assurance

Private healthcare

Employee Assistance Programme

Retail discounts

Job summary

NCH Europe, within Chem-Aqua’s water treatment division, is expanding its Sales & Service team across Ireland. This role focuses on developing new business, supporting customers, and delivering tailored water treatment solutions.

You will identify opportunities for product sales and long-term service contracts, aiming to meet sales targets while building lasting customer relationships. A proactive, resilient approach and strong communication are essential for success.

Qualifications

• Background in chemistry / chemical engineering or similar is required.
• Sales and technical background to demonstrate at interview.
• Experience in water treatment or wastewater treatment is advantageous.
• Previous customer-facing sales or technical role with strong communication.
• Proactive, self-motivated with a drive to succeed.
• Persistence, resilience and willingness to learn.
• Long-term career interest in water treatment.
• Proficient with Microsoft Office, CRM systems, tablets and mobile tech.
• Full driving license is essential.

Responsibilities

• Develop new business opportunities and support existing customers in your territory.
• Deliver exceptional service and grow revenue across Ireland.
• Identify, develop, and convert opportunities for product sales and long-term service contracts.
• Achieve sales targets, customer acquisition, and contract renewals.
• Build long-term relationships to drive satisfaction, retention and referrals.
• Collaborate with technical specialists and support teams to deliver tailored solutions.
• Ensure service activities and CRM records comply with company policies.
• Adhere to health, safety and environmental standards.

Skills

Relationship-building

Technical sales

Customer service

Communication

Presentation & influencing

Driving license

Education

Chemistry or chemical engineering background

Tools

CRM systems

Microsoft Office

Tablets & mobile tech

Job description

Description

Join Chem-Aqua – A Global Leader in Water Treatment SolutionsChem-Aqua, the Water Treatment Division of the NCH Group (part of Solenis LLC), delivers innovative water treatment solutions to customers worldwide. Due to continued growth and increasing customer demand, we are expanding our Sales & Service team across Ireland.

Department: Sales

Location: Ireland

Compensation: €35,000 - €48,000 / year

Join Chem-Aqua – A Global Leader in Water Treatment SolutionsChem-Aqua, the Water Treatment Division of the NCH Group (part of Solenis LLC), delivers innovative water treatment solutions to customers worldwide. Due to continued growth and increasing customer demand, we are expanding our Sales & Service team across Ireland.

Key Responsibilities

As a Technical Sales & Service Representative, you will be responsible for developing new business opportunities, supporting existing customers, and delivering exceptional service across your assigned territory.

The Role

• Identifying, developing, and converting opportunities for both product sales and long-term service contracts.
• Achieve sales, customer acquisition, and contract renewal targets.
• Building long-term customer relationships to drive satisfaction, retention, and referrals. Collaborating with technical specialists and support teams to deliver tailored solution.
• Collaborating with technical specialists and support teams to deliver tailored solutions. Providing high-quality service support in line with customer requirements and contractual commitments.
• Working closely with customers to improve system performance, efficiency, and operational reliability through innovative water treatment solutions.
• Manage customer orders, service activities, and CRM records ensuring compliance with company policies and procedures.
• Ensuring all work is carried out in accordance with company health, safety, and environmental standards.

Skills, Knowledge And Expertise

We're looking for candidates who combine strong relationship-building skills with a passion for technical sales and customer service.

Essential And Desirable Qualifications Include

• A strong background in chemistry / chemical engineering or similar
• A sales and technical background, to be able to demonstrate at interview stage.
• Experience in water treatment and/or in waste water treatment is advantageous.
• Previous experience in a customer-facing sales or technical role. Strong communication, presentation, and influencing skills
• A proactive, self-motivated approach with a strong desire to succeed.
• Persistence, resilience and willingness to learn
• A passion for a long term career in water treatment
• Confidence using Microsoft Office applications, CRM systems, tablets, and mobile technology.
• A full driving license

Desirable:

• Experience within the water treatment, specialty chemicals, or industrial services sector.
• Knowledge of boilers, cooling towers, and wastewater treatment systems.
• Experience operating within a B2B sales environment, particularly industrial markets.

Successful candidates must have the unrestricted right to work in the Republic of Ireland at the time of application. NCH-Solenis is unable to provide any kind of employment permit or visa sponsorship for this position.

Benefits

• Tailored training in Sales and Technical Applications
• Excellent career development opportunities
• Competitive base salary plus uncapped commission
• Performance based bonus plan
• Company pension scheme
• 25 days annual leave plus bank holidays
• Life assurance and company sick pay
• Private healthcare (VHI) Employee Assistance Programme and retail discounts
• Discounts across a wide range of retail, leisure, and financial services

If you're an ambitious sales professional who enjoys building relationships, solving technical challenges, and being rewarded for success, we'd love to hear from you. Join Chem-Aqua and help customers improve efficiency, sustainability, and performance through industry-leading water treatment solutions.