Sales and Service Representative

0481 Solenis Poland sp. z o.o.; Dublin; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

401(k) plan

Professional growth opportunities

Job summary

Chem-Aqua, part of NCH Europe, is seeking a Sales & Service Representative to cover the Dublin region, combining account management, business development and technical service delivery.

We are looking for proven B2B sales experience, strong relationship skills, and the ability to identify and respond to customer needs. This field-based role requires independent work and CRM experience, with full driving license expected.

Qualifications

• Proven B2B sales experience with targets.
• Strong account management and customer relationships.
• Excellent communication and consultative selling abilities.
• Ability to identify customer needs and provide solutions.
• Field-based role, able to work independently.
• Experience using CRM systems.

Responsibilities

• Manage and develop existing customer relationships to maximise contract retention.
• Grow revenue through upselling, cross-selling and identifying new opportunities.
• Generate new business through prospecting and networking.
• Conduct customer review meetings and provide consultative solutions.
• Perform water treatment monitoring activities and maintain service records.

Skills

B2B sales

Account management

Communication

Consultative selling

Needs identification

Time management

Field-based

CRM experience

Driving licence

Education

Engineering degree

Environmental Science degree

Chemistry degree

Professional sales qualification

Tools

CRM software

Microsoft Office

Job description

Sales & Service Representative Chem-Aqua | NCH Europe Dublin Area | Field-Based

Are you a driven sales professional who enjoys building strong customer relationships while delivering technical solutions? Chem-Aqua, part of NCH Europe, is looking for a Sales & Service Representative to join our team in the Dublin region. This is an exciting opportunity for someone who thrives in a customer-facing environment and wants to combine account management, business development, and technical service delivery within a leading water treatment business. As a key member of our field team, you'll be responsible for maintaining and growing customer accounts, delivering excellent service, identifying new business opportunities, and supporting customers with industry-leading water treatment solutions.

What You'll Be Doing

• Managing and developing existing customer relationships to maximise contract retention and customer satisfaction.


• Growing revenue through upselling, cross-selling, and identifying new opportunities within existing accounts.


• Generating new business through prospecting and networking activities.


• Conducting customer review meetings and providing consultative solutions tailored to customer needs.


• Performing water treatment and environmental hygiene monitoring activities, including: Bacteria sampling Temperature monitoring Cooling tower analysis Steam boiler analysis Closed-loop system testing Pre-treatment plant analysis Commissioning and supporting water treatment equipment, including: Water softeners Reverse Osmosis (RO) systems UV systems Chlorine dioxide equipment Maintaining accurate service reports, customer records, and documentation. Acting as a trusted partner to customers, ensuring exceptional service and long-term relationships.

What We're Looking For

• Proven B2B sales experience with a consistent track record of achieving or exceeding targets


• Strong account management and customer relationship-building skills


• Excellent communication and consultative selling abilities


• Ability to identify customer needs and provide effective solutions


• Strong organisational and time management skills


• Comfortable working independently in a field-based role


• Experience using CRM systems and Microsoft Office applications


• Full driving licence

Desirable

• Water treatment, water hygiene, environmental services, or industrial services experience


• Technical field service or laboratory analysis experience


• Qualification in Engineering, Environmental Science, Chemistry, or a related discipline


• Professional sales qualification

What Success Looks Like

• Achieving and maintaining high levels of customer retention.


• Growing sales within existing customer accounts.


• Generating new business opportunities across the Dublin territory.


• Delivering outstanding service and technical support.


• Building long-term customer partnerships and becoming a trusted advisor.

Why Join Chem-Aqua?

At Chem-Aqua, you'll join a business that values innovation, integrity, customer focus, and professional development. You'll have the autonomy to manage your territory while receiving the support, training, and resources needed to succeed in a rewarding and varied role.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development.

• competitive compensation


• comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan


• numerous opportunities for professional growth and development

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.