Mason Technology is a wholly owned Irish company established in 1780, the principal activities are the distribution and supply of analytical, laboratory and weighing instruments and offers a comprehensive after sales service. Mason Technology has grown to become one of Ireland’s leading suppliers of Laboratory and Industrial equipment with global partnerships with leading manufacturers.
Position: Technical Sales Consultant
Location: Ireland, with territory focus aligned to business needs (ideally Southern Ireland based)
Contract: Permanent
Business Area: Microscopy and Specialist Laboratory Solutions portfolio for clinical, academic and research customers
The Role
Mason Technology is recruiting a Technical Sales Consultant to drive the growth of the Microscopy and Specialist Laboratory Solutions portfolio across Ireland.
This customer-facing role combines technical expertise, consultative selling and relationship management to support customers in clinical diagnostics, healthcare research, universities, academic research institutes, biotechnology and life science organisations.
The successful candidate will be responsible for promoting and selling advanced microscopy systems, imaging solutions, sample preparation equipment and associated laboratory technologies. The role requires a strong understanding of laboratory workflows and the ability to engage with researchers, laboratory managers, clinicians, principal investigators and procurement teams.
Product training will be provided both internally and through our global manufacturing partners.
Duties & Responsibilities
Sales & Business Development
- Develop and grow sales of Mason Technology's Microscopy and Specialist Laboratory Solutions portfolio.
- Identify and pursue new business opportunities within academic research, clinical laboratories, teaching hospitals, biotechnology organisations and research institutes.
- Build strategic relationships with key stakeholders including researchers, laboratory managers, clinicians, professors and procurement personnel.
- Conduct customer visits, presentations and demonstrations to identify opportunities and provide tailored solutions.
- Manage the sales pipeline, forecasts and opportunities through the company CRM system.
- Deliver revenue and growth targets within the assigned territory.
Technical & Application Support
- Provide technical advice and application support relating to microscopy, imaging and specialist laboratory workflows.
- Deliver product demonstrations and evaluations both on customer sites and remotely.
- Support customers through the purchasing process, ensuring appropriate system specification and configuration.
- Provide user training and technical guidance on instrumentation and software applications.
- Work closely with supplier application specialists on complex opportunities and customer projects.
- Maintain awareness of developments in clinical diagnostics, biomedical research, life sciences and emerging microscopy technologies.
- Represent Mason Technology at conferences, exhibitions, scientific meetings and workshops.
- Collaborate with Marketing to develop campaigns, webinars, technical content and customer seminars.
- Support product launches and market development activities across Ireland.
- Work closely with Sales, Service, Applications and Marketing teams to ensure an excellent customer experience.
- Identify opportunities for cross-selling products and services across Mason Technology business units.
- Contribute to strategic planning and territory development initiatives.
Qualifications, Knowledge and Skills Required
- Third-level qualification in Life Sciences, Biomedical Science, Cell Biology, Microbiology, Biochemistry, Biotechnology or a related scientific discipline.
- Minimum 2 years' experience in technical sales, laboratory-based scientific roles or application support positions.
- Strong understanding of laboratory environments within clinical, academic or life science research settings.
- General understanding of microscopy, imaging, laboratory instrumentation and specialist scientific workflows.
- Excellent communication and presentation skills.
- Experience engaging with scientific and technical stakeholders.
- Strong IT skills with proficiency in Microsoft Office and CRM systems.
- Full clean driving licence.
- Previous experience selling microscopy, imaging systems and specialist laboratory instrumentation.
- Knowledge of digital pathology, fluorescence microscopy, cell imaging, microbiology workflows or laboratory automation.
- Experience in genomics, molecular pathology or related clinical laboratory workflows would be beneficial.
- Experience working with hospitals, universities, research institutes or clinical laboratories.
- Understanding of research funding processes and capital equipment purchasing cycles.
What’s Important to Us
- Customer-focused and consultative approach.
- Strong relationship-building capability.
- Self-motivated with the ability to work independently.
- Commercial awareness and a desire to achieve ambitious growth targets.
- High attention to detail and organisational skills.
- Positive, resilient and solution-focused mindset.
- Passion for science and supporting innovation within research and healthcare environments.
What We Offer
- Competitive salary with bonus and commission structure.
- Company pension scheme.
- Healthcare and EAP programme.
- Flexible working arrangements.
- Company vehicle and fuel card.
- Mobile phone and laptop.
- Travel ticket / Bike to Work scheme.
- Ongoing technical and manufacturer training.
- Career development opportunities within Mason Technology.