Sales Support Engineer

Reed Specialist Recruitment Limited; Dublin; Hybrid; EUR 48,000 - 55,000; Full time

Benefits offered by this job

Performance bonus

Company vehicle

Hybrid work model

Job summary

Reed Specialist Recruitment Limited in Dublin 24 is seeking a Sales Support Engineer in Ballymount to support the sales team with technical expertise and tailored drive-system solutions.

You will review customer requirements, size chain components, prepare detailed offers, and liaise with suppliers and account managers to support bids and projects.

Hybrid work model with a base salary up to €50,000 plus performance bonus and a company vehicle for the role.

Qualifications

• Degree or higher technical qualification in mechanical engineering or related field.
• Strong communication skills for dealing with corporate accounts and suppliers.
• Ability to read and interpret engineering drawings and mechanical constraints.

Responsibilities

• Technical consultation to size chain components and drive systems.
• Prepare detailed commercial and technical offers for drive solutions.
• Provide customer support with troubleshooting and CAD verification.
• Assist with client presentations, site surveys, and tenders.
• Coordinate with international units and suppliers on tolerances and timelines.

Skills

Verbal communication

Written communication

CAD reading

Mechanical drive systems

Education

Bachelor's degree or Higher Diploma in Mechanical Engineering

Tools

CAD software

MS Office

CRM/ERP (SAGE SAP Salesforce)

Job description

We are currently recruiting for a Sales Support Engineer based in Ballymount, Dublin 24. The company is a leading specialist in drive-technology solutions across manufacturing, agricultural, and processing industries throughout Ireland.

Salary – up to €50,000 basic + performance bonus Company vehicle provided - must have a full licence Hybrid model

Benefits

As a Sales Support Engineer you will play a crucial role in the sales process by providing technical expertise to our team and customers. You will work closely with the sales team to understand customer requirements, develop tailored solutions, and ensure a seamless implementation of the products. Your ability to communicate technical information in a clear and accessible manner will be key to your success in this role.

Responsibilities & Duties

• Technical Consultation: Review customer requirements, engineer drawing specifications, and mechanical constraints to select and size correct chain components and drive systems.
• Quotation & Proposal Delivery: Prepare precise, detailed commercial and technical offers for custom drive solutions and off-the-shelf chain replacement parts.
• Customer Support: Handle incoming technical queries from B2B clients, offering troubleshooting advice, CAD design verification, and product recommendations.
• Sales Liaison: Work directly with account managers to assist with client presentations, technical site surveys, and project tenders.
• Supplier & Technical Alignment: Coordinate with international manufacturing units and suppliers to verify technical tolerances, delivery timelines, and special fabrications.

Requirements & Qualifications

• Degree or Higher Diploma in Mechanical Engineering, Manufacturing Engineering, or a related technical discipline.
• 2+ years of experience in sales engineering, technical support, or mechanical design—preferably within power transmission, industrial automation, or conveying systems.
• Technical Skills: Ability to read and interpret engineering drawings (CAD proficiency preferred); solid understanding of mechanical drive components (chains, sprockets, bearings, gearboxes).
• Excellent verbal and written communication skills for dealing with corporate client accounts and external suppliers.
• Software: Proficiency in MS Office Suite and experience with CRM or ERP software (e.g., SAGE, SAP, Salesforce).