Pre - Sales Technical Support Engineer

Sigmar Recruitment; Dublin; In loco; EUR 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual KPI-based bonus

21 days annual leave

5% Pension Contribution

On-site parking, gym and restaurant

Descrizione del lavoro

Sigmar Recruitment in Dublin is seeking a Pre-Sales Technical Support Engineer to support customers, installers and the sales team by identifying suitable technical solutions for commercial building projects. You will review project requirements, prepare equipment and installation specifications, and support energy efficiency and regulatory compliance.

Daily use of Excel and AutoCAD, plus design/quotation systems, is required.

Competenze

• A third-level qualification in engineering, building services, design or related discipline.
• Ideally, at least one year of experience in technical/building services environment.

Mansioni

• Provide technical support to customers, installers and consulting engineers.
• Assist sales team with equipment selections, system designs, load estimates, quotations and technical queries.
• Review project requirements, specifications, schedules and MEP drawings.
• Prepare equipment and installation specifications to cover project requirements.
• Provide guidance on energy efficiency, regulatory compliance and industry standards.
• Use Excel, AutoCAD and internal design/quotation systems.

Formazione

Engineering/Building Services degree

Strumenti

AutoCAD

Excel

CRM systems

Descrizione del lavoro

Location: Dublin

Working Model: Fully on-site, 5 days a week (Mon-Fri)

About Your New Employer

• Join a well-established organisation operating in the commercial building services and technology sector.
• Work with a range of energy-efficient heating, cooling and ventilation solutions for commercial customers.
• Receive structured training and support from experienced technical specialists in a collaborative, learning-focused environment.

About Your New Job

As a Pre-Sales Technical Support Engineer, you will support customers, consulting engineers, installers and the sales team by helping to identify suitable technical solutions for commercial building projects.

Your responsibilities will include:

• Providing technical support to customers, installers and consulting engineers.
• Assisting the sales team with equipment selections, system designs, load estimates, quotations and technical queries.
• Reviewing project requirements, specifications, schedules and MEP drawings.
• Preparing equipment and installation specifications to ensure project requirements are fully covered.
• Providing guidance on energy efficiency, regulatory compliance, relevant industry standards and carbon reduction.
• Using tools such as Excel, AutoCAD and internal design and quotation systems.
• Developing technical knowledge across commercial heating, cooling, ventilation and associated building services equipment.
• Maintaining records of project enquiries to support reporting and demand forecasting.
• Supporting the after-sales team with commissioning, service visits and spare parts enquiries.

What Skills You Need

• A third-level qualification in engineering, construction, building services, design, sustainability or a related discipline or a strong interest and understanding of one of these areas.
• Ideally, at least one year of experience in a technical, engineering, construction or building services environment.
• The ability to understand technical data, specifications, schedules and MEP drawings.
• Strong communication, organisation and problem-solving skills.
• Good knowledge of Microsoft Office, particularly Excel.
• A customer-focused approach and the ability to work effectively as part of a team.
• Experience with CRM or business management platforms would be an advantage.

What's on Offer

• Annual KPI-based bonus.
• 21 days annual leave.
• 5% Pension Contribution.
• On-site parking, gym and restaurant facilities.
• Comprehensive training and ongoing technical development.
• The opportunity to build a long-term career in a growing, technology-focused industry.
• Support and mentoring from experienced technical professionals.
• A collaborative workplace with a strong focus on continuous learning.

Interview Process

The interview process consists of two rounds.