Technical Implementation Lead, Hyperswitch (Hybrid Europe)

Juspay Technologies, Inc.; Dublin; Hybrid; EUR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Health insurance

Pension contributions

Zusammenfassung

Juspay Technologies, Inc. is seeking a Technical Implementation Manager for the Hyperswitch product to lead enterprise merchants from contract to live deployment and ongoing success.

The role combines technical design leadership with project management, guiding merchant engineers and stakeholders through integration, delivery milestones and post-launch support. Based in Dublin with Amsterdam as a hybrid hub, the candidate will coordinate with PSPs, fraud partners and technology providers across

Qualifikationen

• 4 or more years in a technical, customer-facing role such as solutions engineer, integration engineer, technical account manager or forward deployed engineer.
• Hands‑on online payments experience: gateways, PSPs, acquirers, authorisation and capture, refunds, chargebacks, 3DS and tokenisation, or payment orchestration (integrating several PSPs for one merchant).
• Strong with REST APIs, webhooks and JSON, and able to read Grafana and Elasticsearch logs.
• Comfortable navigating a production codebase, Rust included.
• Experience with AWS, GCP or Azure, to support merchants self-hosting Hyperswitch.
• Proven track record running customer projects end to end: planning, status reporting, risk and scope management.
• Able to lead technical conversations with merchant engineers and senior stakeholders without product in the room.
• Experience at a payment orchestration platform, PSP or acquirer.
• Knowledge of alternative payment methods (Apple Pay, Google Pay, open banking, Wero) and fraud tooling.
• Contributions to, or experience with, open-source software.
• Experience supporting European enterprise merchants with strict SLA and 24/7 support expectations.
• Commercial awareness; commercial skills can be developed in the role.
• Impact at scale: be part of a mature, profitable fintech leader with a proven track record of powering some of the world’s largest enterprises.
• Global growth: play a foundational role in building our European merchant team, shaping the future of payments in Europe and beyond.
• Career development: thrive in a flat, merit-based structure that rewards initiative, creativity and results.
• Competitive salary and benefits package, including health insurance and pension contributions.

Aufgaben

• Run technical discovery with new merchants and design the target solution: payment flows, processors, payment methods, fraud tools and routing rules.
• Produce and maintain the joint solution document with each merchant, covering scope, phasing, architecture decisions, risks and open questions.
• Guide merchant engineers through integration of APIs, SDKs, webhooks and connectors, and through self-hosted deployments on AWS, GCP or Azure.
• Debug integration and production issues using logs (Grafana, Elasticsearch) and the Hyperswitch codebase, raising clear, reproducible issues to product and engineering only when needed.
• Scope new connector and feature requests and feed them into the product roadmap.
• Own the delivery plan for each merchant from kick-off to go-live: milestones, dependencies, testing, certification and launch.
• Run weekly syncs and steering updates with merchant stakeholders; track actions, risks and decisions.
• Manage several merchant projects in parallel and keep scope tied to the agreed MVP (minimum viable product) and phasing.
• Coordinate third parties such as PSPs, fraud partners and the merchant’s own technology providers.
• Hand over cleanly to the support team and remain the escalation point for your merchants.
• Monitor performance after launch (authorisation rates, latency, errors) and recommend improvements such as new processors, payment methods or routing changes.
• Help build the European merchant-success function: playbooks, documentation and onboarding of new team members.
• Take part in an out-of-hours escalation rota to meet European enterprise SLAs.

Kenntnisse

Solutions engineer

Integration engineer

Technical account manager

Forward deployed engineer

Online payments

REST APIs

Webhooks

JSON

Rust

Project management

Stakeholder communication

Payment orchestration

Apple Pay

Google Pay

Open Banking

Fraud tooling

Open source

EU support

Tools

AWS

GCP

Azure

Grafana

Elasticsearch

Jobbeschreibung

Juspay Technologies, Inc. is seeking a Technical Implementation Manager for the Hyperswitch product to lead enterprise merchants from contract to live deployment and ongoing success.

The role combines technical design leadership with project management, guiding merchant engineers and stakeholders through integration, delivery milestones and post-launch support. Based in Dublin with Amsterdam as a hybrid hub, the candidate will coordinate with PSPs, fraud partners and technology providers across