Tech Order Manager: End-to-End Lifecycle

Iperium; Dublin; On-site; EUR 42,000 - 64,000; Full time

Job summary

Exclusive Networks in Dublin, Citywest, is hiring an Order Management Specialist to own the order lifecycle across software licensing, services and hardware. This role supports a major partnership and growth of the Dublin operation.

You will collaborate with Sales, Customer Success, Finance and Vendors to ensure orders are processed accurately and delivered on time, while improving Quote-to-Cash processes and enabling new product launches.

Qualifications

• Experience in Order Management, Sales Operations or Commercial Operations.
• Strong attention to detail and numerical/analytical skills.
• Excellent organisation and time management; ability to manage multiple priorities.

Responsibilities

• Manage orders from approved sales quotes through fulfilment and delivery.
• Raise sales orders and purchase orders.
• Handle orders across software licences, support, services and training.
• Check licensing information before submission and track milestones.
• Resolve order queries and operational issues; support returns and RMAs.
• Collaborate with Sales, Customer Success, Finance, Services, Vendor Management and Operations to improve processes.

Skills

Order Management

Commercial Operations

Customer Operations

Deal Desk

Software or technology operations

Tools

Excel

Microsoft Office

Job description

Exclusive Networks in Dublin, Citywest, is hiring an Order Management Specialist to own the order lifecycle across software licensing, services and hardware. This role supports a major partnership and growth of the Dublin operation.

You will collaborate with Sales, Customer Success, Finance and Vendors to ensure orders are processed accurately and delivered on time, while improving Quote-to-Cash processes and enabling new product launches.