Team Member - Receptionist

easyHotel; Dublin; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary with bonus

Staff discount on hotel stay

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel in Dublin is hiring a Team Member Receptionist for a full-time, permanent role. You will be the first contact for guests, handle queries and complaints, and help maintain room standards.

Prior hospitality experience and English fluency are essential, plus valid right to work for a full-time position. The role offers a competitive hourly salary with potential bonuses, access to an international team, and engagement in all areas of the business, including staff benefits and development

Qualifications

• Previous hospitality experience.
• Fluent in English.
• Must hold a valid Right to Work as Full Timer.

Responsibilities

• Happy with flexible working.
• Support with day to day operations.
• Be the first point of contact for the guest experience.
• Dealing with guest queries and complaints.
• Inspecting rooms and communicating issues to maintenance or housekeeping.
• Ensuring positive guest experiences, contributing to 5* reviews.
• Ensure smooth processes through the hotel booking system.

Skills

Hospitality experience

Fluent English

Right to work

Job description

Here at easyHotel, we are now looking to recruit a fantastic Team Member Receptionist at our Dublin hotel. Working on a Full time, permanent basis you will receive a competitive salary of Eur [14.45] per hour.

About EasyHotel

Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too.

We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them.

As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.

Role & responsibilities:

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through the hotel booking system

Requirements:

• Previous hospitality experience
• Fluent in English
• Must hold a valid Right to Work as Full Timer

Advantageous

• Ability to speak any other language

What’s in it for you ?

• Competitive salary with bonus
• The opportunity to join an international team, with real potential to grow your career on a global stage
• An entrepreneurial working environment with opportunities to get involved in all areas of the business
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance scheme
• Staff discount on hotel stay
• Social event throughout the year to include team engagement day out, summer party, & Christmas event
• Pension
• Training and development opportunities
• Employee Assistance Programme available including structured counselling sessions