Team Member, Contracts Management, Telecoms

Electricity Supply Board; Dún Laoghaire-Rathdown; Hybrid; EUR 52,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Staff well-being programmes

Diversity, equity and inclusion

Job summary

ESB Networks in Dublin is seeking a Contracts Management professional to coordinate procurement activities and manage end-to-end framework operations for a large programme. The role delivers strong customer service to Networks Telecoms customers and supports multiple units nationwide.

You will handle reporting, compliance with guidelines, and contribute to contract management and project delivery while adapting to changing priorities in a smart-working hybrid environment.

Qualifications

• 2+ years in contracts management, procurement or similar environment.
• Strong communication and customer service orientation.
• Ability to meet tight deadlines with accuracy and attention to detail.

Responsibilities

• Coordinate procurement activity.
• Oversee day-to-day framework operations and policies.
• Provide excellent customer service to Networks Telecoms customers.
• Support nationally across units and share knowledge with the team.
• Produce KPI reporting and performance reviews.
• Assist contract owners, project management and delivery teams.

Skills

Communication

Customer service

Teamwork

Attention to detail

Flexibility

SAP knowledge

SAP ISU

FMIS

Procurement

Education

3rd level qualification or equivalent

Tools

SAP

SAP ISU

FMIS

Job description

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Team Member, Contracts Management, Telecoms

Vacancy Number: 28906

Category: Business

Job Type: Full-time

Position Description

Networks Telecoms is at the forefront of utility telecommunications, playing a critical role in the reliable operation of modern electricity networks. As a key enabler of ESB’s digital strategy, the function delivers innovative and efficient telecommunications solutions that support secure and dependable energy distribution. With a strong focus on advanced technology and continuous improvement, Networks Telecoms contributes significantly to the development of smart energy systems and the transition to a more sustainable energy future.

The primary role of the Networks Telecoms Contracts Management team is to ensure frameworks are in place to deliver a large programme of works annually which includes utilising external contractors/suppliers. The programme covers a wide range of activities including fibre, telecommunications infrastructure, professional services and associated end to end project delivery.

The role of the team is evolving and offers scope for variety as the support provided to the Networks Telecoms Delivery Organisation covers a wide range of activities including contractor payments, performance reporting on various programmes, safety support and engaging with the relevant stakeholders nationally.

This position will provide the successful candidate with the opportunity to increase their knowledge of the Networks business, and will provide the successful candidate with the opportunity to develop/enhance the following skills:

• In-depth knowledge of ESB Networks business
• Strong Customer Service orientation
• Use of IT applications such as SAP, Excel, Word etc.

Key Responsibilities

• Procurement activity coordination
• Day to day framework operations
• Work in accordance with agreed guidelines, policies and procedures
• Providing excellent customer service to all Networks Telecoms customers
• Work as part of a multi-functional organisation and support all units nationally
• Share knowledge and skills openly with other members of the team
• Reporting – KPI reporting and performance reviews
• Facilitate and support others in procurement and contract management function
• Providing clerical/project support to Network Telecoms Contract Owners, project management and delivery
• Demonstrate flexibility and adaptability to change
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Experience and Qualifications

• Minimum 2 years+ relevant experience in a contracts management, procurement or similar business environment.
• Good communication skills with a strong emphasis on customer focus.
• Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
• A flexible approach to working
• An ability to work as part of a team.
• Financial awareness of managing contracts and processing purchase orders and payments
• Knowledge of and competence in the use of IT systems such as SAP, SAP ISU, FMIS.
• Either a 3rd level qualificationor equivalentrelevant work experience

Location

ESB Networks, Leopardstown Road, Dublin 18

While training attendance in the office will be required 5 days a week. Thereafter a minimum 2 days per week will be a requirement of this role.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within thejurisdictionwhere they have been employed, with attendance at the workplace for in-person collaborationat least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

07th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.