Admin Team Member - Service Hub

Electricity Supply Board; Ireland; Hybrid; EUR 34,000 - 46,000; Full time

Job summary

Electricity Supply Board (ESB) in Ireland seeks a proactive NCD Services Hub team member to support administrative, purchasing and framework activities for the Networks Delivery Organisation. You will manage POs, supplier payments and performance reporting while engaging stakeholders nationally in a hybrid work model.

This role offers IT and stakeholder management exposure, financial awareness, and a path to grow within ESB Networks.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Full, clean EU Driving Licence and access to a car.
• Minimum of two years relevant work experience.
• Proficient in Microsoft Excel.
• Good knowledge of Microsoft SharePoint and MS Teams.
• Excellent communication and interpersonal skills.
• Ability to work on own initiative.
• Willingness to learn and develop.
• Strong teamwork skills.
• Ability to work to strict deadlines.
• Experience with SAP SRM would be advantageous.
• Advanced Excel skills would be advantageous.
• Knowledge of SQL and JavaScript.

Responsibilities

• Processing of work requests from delivery organisation ensuring SLA compliance.
• Creating contractor/supplier purchase orders and monitoring PO status.
• Processing goods receipts for payment to contractors/vendors.
• Issuing work instructions/POs to Contractors.
• Ensuring governance and Procurement guidelines are followed.
• Producing monthly reports in Excel with data automation.
• Interacting with stakeholders across business functions to ensure contracts and rates are correct.

Skills

Excellent communication

Ability to work on own initiative

Strong teamwork skills

Advanced Excel skills

SQL knowledge

Education

Third level qualification or equivalent work experience

Tools

SAP S/4HANA

SharePoint

MS Teams

Excel formulas/automation

Job description

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Category: Business Support, Customer Service (Entry)

Job Type: Full-time

The primary role of the NCD Services Hub team is to provide administrative, purchasing and framework support to the Delivery Organisation in ESB Networks. This organisation is responsible for the delivery of a large programme of works annually which includes utilising external contractors and suppliers. The programme covers a wide range of activities including overhead lines, substations, cable/ducting projects and timber cutting.

The role is broad ranging and offers scope for variety as the support provided to the Networks Delivery Organisation covers a wide range of activities including Purchase Order creation for work requests received, contractor payments, performance reporting on various programmes, safety support and engaging with the relevant stakeholders nationally.

This position will provide the successful candidate with the opportunity to gain a good understanding of the Networks business and develop/enhance their skills including IT, stakeholder management, financial awareness.

Key Responsibilities

• Processing of work requests received from delivery organisation ensuring they are handled within the terms outlined in the service level agreements (SLA’s).
• Creating contractor/supplier purchase orders and continual monitoring of the status on POs while resolving any follow-on queries.
• Processing the goods receipt of POs for payment to contractors/vendors ensuring payment within contracted payment terms.
• Issuing work instructions/Purchase Orders to Contractors.
• Ensuring all governance and Procurement guidelines are adhered to.
• Producing monthly reports in Microsoft excel using calculations and automation for processing large volumes of data.
• Correct management of central mailboxes for use by Internal EBS staff and external contractors.
• Work closely with Stakeholders and procurement to ensure that contractors can be paid to terms and that contracts have the correct rates and funds available.
• Utilise IT systems as required to ensure the role is carried out effectively. These systems include SAP S/4HANA, Excel, SharePoint Sites, Excel Databases.
• Efficiently use Microsoft Excel to accurately organise business data and produce graphs and tables.
• Effectively interact with other key stakeholders across the business e.g., Delivery Organisation, Procurement, Contract Operations, Finance, Asset Management, Accounts Payable etc. as required.

Experience and Qualifications

• A 3rd Level qualification or equivalent work experience.
• Full, clean EU Driving Licence and access to a car
• Minimum of two years relevant work experience
• Proficient in Microsoft Excel
• Good knowledge of Microsoft SharePoint and MS Teamsetc.
• Excellent communication and interpersonal skills
• Ability to work on own initiative
• A high level of commitment and flexibility
• Willingness to learn and develop
• Strong teamwork skills
• Ability to work to strict deadlines
• Experience with SAP SRM would be advantageous
• Advanced Excel skills would be advantageous
• Knowledge of SQL and JAVA Script

Location

The role will have a base location in an ESB Networks office.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

The successful candidate will report to the Services Hub Team Leader, Networks Delivery Services, ESB Networks.

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

07th October, 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.