Supply Chain Administrator - Customer-Focused, Data-Driven

Company Details Confidential; Gorey; On-site; EUR 32,000 - 42,000; Full time

Job summary

IRE-WEL PALLETS in Wells, Co. Wexford, is seeking a detail-oriented Supply Chain Administrator to support the sales process and client satisfaction. You will coordinate with sales, operations, and logistics to ensure smooth day-to-day activities.

Responsibilities include handling client documentation, contracts, and proposals; maintaining data quality; generating reports; and assisting in onboarding new customers. This role emphasizes accuracy, teamwork, and a proactive problem-solving mindset.

Qualifications

• 1–2 years of experience in a sales support, account coordination, or administrative role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Customer-first mindset with a problem-solving attitude.

Responsibilities

• Act as a liaison between the sales team, internal departments, and clients to ensure accurate communication and efficient workflow.
• Prepare and manage client documentation, proposals, presentations, and contracts.
• Assist in managing key accounts by responding to client inquiries, resolving issues, and ensuring a high level of customer service.
• Maintain and update accurate customer and sales data, together with providing analysis of the data.
• Generate sales reports and assist in analysing performance metrics.
• Process sales orders and ensure timely delivery in collaboration with operations or logistics teams.
• Support onboarding of new clients and help with account setup.
• Identify opportunities to improve customer experience and suggest process improvements.
• Maintaining custom procurement stocks/solutions tailored to specific customer production requirements.
• Deliver cross-functional cover and support for the Despatch Team to maintain seamless uninterrupted shipping workflows.

Skills

Customer service oriented

Organizational skills

Communication skills

MS Office proficiency

Teamwork

Attention to detail

Tools

Microsoft Office Suite

Job description

IRE-WEL PALLETS in Wells, Co. Wexford, is seeking a detail-oriented Supply Chain Administrator to support the sales process and client satisfaction. You will coordinate with sales, operations, and logistics to ensure smooth day-to-day activities.

Responsibilities include handling client documentation, contracts, and proposals; maintaining data quality; generating reports; and assisting in onboarding new customers. This role emphasizes accuracy, teamwork, and a proactive problem-solving mindset.