Logistics Customer Operations Coordinator

Uniting Holding; Ireland; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Staff Purchase Schemes: Tyres andTools

Death In Service Benefit

Digital GP Service

Discounted Gym Membership

Employee Assistance Programme

Annual Leave Purchase Programme

Long Service Awards

Job summary

National Vehicle Distribution in Ireland is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department in New Ross, Co. Wexford.

The role provides comprehensive admin support, handles queries, generates reports, and assists senior management to drive continuous improvement within the department. Ideal candidates will have 3+ years admin experience, proficiency with MS Office, and a good grasp of logistics procedures within a vehicle distribution context.

Qualifications

• At least 3 years administration experience.
• Competent in the use of MS Word, Excel, PowerPoint.
• Previous experience in a Logistics Planning/Administrative role is desirable.
• Knowledge of the Automotive Industry.
• Full clean driving licence - Class B.
• Strong attention to detail, organisational and time management skills.
• Administration experience working with a large fleet of vehicles.
• Generating reports as required.

Responsibilities

• Providing full administrative support to the Customer Operations Department.
• Supporting various projects within the department.
• Process Improvement & Optimization.
• Understanding and complying with customers' policies, practices, and procedures.
• Dealing with customer queries in an efficient and professional manner.
• Generating daily, weekly, and monthly reports.
• Reporting customer issues immediately to appropriate personnel.
• Effective complaint handling.
• Performance Analysis & Reporting.
• Developing a thorough understanding of Customer Operations policies and procedures.
• Helping to facilitate a Continuous Improvement Environment.
• Maintaining office storage and filing system.
• Supporting senior management with a variety of duties.
• Other ad hoc duties as needed.

Skills

Administration

Reporting

Customer service

Administrative support

Tools

MS Word

MS Excel

PowerPoint

Job description

National Vehicle Distribution in Ireland is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department in New Ross, Co. Wexford.

The role provides comprehensive admin support, handles queries, generates reports, and assists senior management to drive continuous improvement within the department. Ideal candidates will have 3+ years admin experience, proficiency with MS Office, and a good grasp of logistics procedures within a vehicle distribution context.