Strategic Warehouse & Customer Service Leader

Greenfield Global; Portlaoise; On-site; EUR 60,000 - 85,000; Full time

Job summary

Greenfield Global is seeking a Warehouse & Customer Services Manager to lead warehousing and customer service across GGIE and GGUK. You will drive inventory control, ensure regulatory compliance, and coordinate logistics to meet customer needs.

The role requires a relevant degree and 3+ years in a warehouse or customer service leadership role, with GMP/GDP exposure and ADR/IATA awareness as advantages.

Qualifications

• Minimum 3 years’ experience in a Warehouse or Customer Service Manager role.
• Experience within GMP/GDP-regulated environments preferred.
• ADR, IMDG, and IATA awareness an advantage.
• DGSA awareness preferred.
• Experience in GMP environments is beneficial.

Responsibilities

• Lead and manage all Warehouse activities for GGIE, ensuring inventory control across GGIE, Dunsany, and JC Farms warehouse locations.
• Oversee GGUK Warehouse activities, ensuring UK revenue and customs compliance, coordination of logistics and customs clearance.
• Manage inbound and outbound Logistics for GGIE and GGUK.
• Ensure compliance with GMP, GDP, and all quality standards.
• Drive Lean continuous improvement initiatives.
• Oversee Customer Service operations for GGIE & GGUK and manage SLAs/MSAs.

Skills

Warehouse management

Customer service leadership

ERP systems

Data-driven decision making

Stakeholder management

Education

Relevant Business or Technical degree

Bachelor's Degree in Logistics, Supply Chain, Engineering, Sciences or related technical field

Tools

ERP systems

Job description

Greenfield Global is seeking a Warehouse & Customer Services Manager to lead warehousing and customer service across GGIE and GGUK. You will drive inventory control, ensure regulatory compliance, and coordinate logistics to meet customer needs.

The role requires a relevant degree and 3+ years in a warehouse or customer service leadership role, with GMP/GDP exposure and ADR/IATA awareness as advantages.