Strategic Transport Planner & Customer Coordinator

Primeline Group; Ashbourne; On-site; EUR 32,000 - 42,000; Full time

Job summary

Primeline Group is seeking a Transport Planner & Customer Service Coordinator to optimise transport planning, routing and coordination. The role focuses on transport administration, system management and cross‑functional collaboration with drivers, suppliers and internal teams to ensure efficient day‑to‑day transport operations.

The candidate will manage transport costs, update records, and handle customer interactions while maintaining high service standards in a fast-paced environment.

Qualifications

• Experience in transport planning or logistics.
• Strong organisational and communication skills.
• Ability to work under pressure and manage changing priorities.
• Attention to transport costs, accruals and POs.
• Proficient with transport/planning systems.

Responsibilities

• Plan and coordinate outbound deliveries aligning with customer requirements and capacity.
• Serve as a liaison for customers and suppliers, handling queries, bookings and pricing.
• Record and track transport costs; support weekly billing and invoicing processes.
• Identify disruptions early and work with teams to minimise impact.
• Ensure compliance with company policies and drive improvements in transport processes.

Skills

Transport planning

Routing

Communication

Organisational skills

Attention to detail

Systems knowledge

Education

Diploma or degree in logistics/transport/admin

Tools

Transport planning systems

Job description

Primeline Group is seeking a Transport Planner & Customer Service Coordinator to optimise transport planning, routing and coordination. The role focuses on transport administration, system management and cross‑functional collaboration with drivers, suppliers and internal teams to ensure efficient day‑to‑day transport operations.

The candidate will manage transport costs, update records, and handle customer interactions while maintaining high service standards in a fast-paced environment.