Strategic SMB Account Executive — Growth & AI-Driven Impact

Shopify; Dublin; On-site; GBP 55,000 - 85,000; Full time

Job summary

Shopify's SMB Cross Sell team seeks an Account Executive to grow opportunities within our merchant base, helping entrepreneurs expand online and brick-and-mortar strategies. You will source opportunities in a defined book of business and manage complex sales cycles.

You'll work with cross-functional teams, stay current on product features, and leverage AI tools to boost efficiency. A dynamic, fast-paced environment rewards initiative and ownership.

Qualifications

• Proven experience in closing sales roles in SMB segment.
• Consultative mindset with passion for acquiring new business.
• Ability to navigate complex sales cycles with multiple stakeholders.
• Experience with CRM tools and sales engagement platforms.
• Strong communication skills and relationship-building.
• Self-motivated, results-driven, outbound prospecting oriented.

Responsibilities

• Engage with merchants to tailor Shopify’s solutions to their unique business goals.
• Develop strategic plans to identify and target potential customers in the SMB segment.
• Lead high-volume outreach through calls, emails, and social media to qualify leads.
• Manage comprehensive sales cycles from contact to contract, maintaining a robust pipeline.
• Collaborate with cross-functional teams to enhance client outcomes.
• Stay informed on product features and market trends to provide optimal merchant advice.
• Proactively build your sales pipeline, demonstrating strategic forecasting.

Skills

English proficiency

Other European language

Closing sales

Consultative selling

CRM tools

Communication skills

Outbound prospecting

Self-motivated

Ambiguity handling

Tools

CRM software

Sales engagement platforms

Job description

Shopify's SMB Cross Sell team seeks an Account Executive to grow opportunities within our merchant base, helping entrepreneurs expand online and brick-and-mortar strategies. You will source opportunities in a defined book of business and manage complex sales cycles.

You'll work with cross-functional teams, stay current on product features, and leverage AI tools to boost efficiency. A dynamic, fast-paced environment rewards initiative and ownership.