Strategic SDR – Enterprise Accounts (EMEA)

Shopify; Ireland; On-site; EUR 45,000 - 65,000; Full time

Job summary

Shopify is building a more strategic SDR motion across its EMEA Enterprise segment. You’ll focus on a defined set of complex accounts, researching business needs, mapping the buying group, and creating personalised outreach across email, phone, LinkedIn, events, gifting, and partner motions.

Collaborate with Account Executives and Marketing to create qualified pipeline while protecting the prospect experience and avoiding overlapping outreach.

Qualifications

• Proficiency in English is required for all roles; a second European language is a plus.
• A relationship builder who is motivated by creating and advancing real opportunities.
• Strong business curiosity and the ability to quickly understand a prospect’s situation.
• Excellent written communication and confidence engaging prospects by phone.
• Strong fluency with AI tooling.
• Sound judgment around account prioritisation, personalisation, and stakeholder strategy.
• Ruthless time management and the ability to operate through ambiguity.
• Collaborative approach with AEs and cross-functional partners.
• Comfort using data and performance signals to refine your approach.
• Strong CRM discipline and ownership of your work.
• Shopify product knowledge or ability to build it quickly across our platform, Shop Pay, POS, and B2B capabilities.

Responsibilities

• Build account-level hypotheses using business, technology, engagement, and relationship signals.
• Map and validate multiple stakeholders across ecommerce, digital, payments, finance, retail operations, IT, and executive leadership.
• Create thoughtful, highly personalised multichannel outreach.
• Activate plays and campaigns across priority prospects, engaged accounts, and relevant closed-lost opportunities.
• Run early qualification to understand fit, priorities, stakeholders, timing, and the decision process.
• Deliver clear, actionable handoffs that prepare the AE to advance the opportunity.
• Coordinate closely with account teams before outreach to prevent duplication or account fatigue.
• Test new approaches- including events, gifting, partner content, and account-specific assets- and share what the market is telling us.
• Maintain accurate CRM data and measure success through qualified pipeline, opportunity progression, reactivation, and conversion quality.

Skills

English proficiency

Relationship building

Business curiosity

Written communication

AI tooling

CRM discipline

Collaboration with AEs

Shopify knowledge

Multichannel outreach

Tools

CRM software

Job description

Shopify is building a more strategic SDR motion across its EMEA Enterprise segment. You’ll focus on a defined set of complex accounts, researching business needs, mapping the buying group, and creating personalised outreach across email, phone, LinkedIn, events, gifting, and partner motions.

Collaborate with Account Executives and Marketing to create qualified pipeline while protecting the prospect experience and avoiding overlapping outreach.