Store Team Leader: Customer Experience Champion

Centra; Limerick; Hybrid; EUR 30,000 - 34,000; Full time

Job summary

Centra in Limerick is seeking a motivated Store Supervisor to lead a frontline team and ensure excellent customer service at all times. You will manage daily operations, support training, and uphold Centra brand standards in a fast-paced environment.

The role requires strong teamwork, a hands-on approach, and the ability to multi-task while maintaining store efficiency and customer satisfaction.

Qualifications

• 2 years of experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment and multi-task under pressure.
• Strong organisational and delegation skills to support store team.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Team leadership

Job description

Centra in Limerick is seeking a motivated Store Supervisor to lead a frontline team and ensure excellent customer service at all times. You will manage daily operations, support training, and uphold Centra brand standards in a fast-paced environment.

The role requires strong teamwork, a hands-on approach, and the ability to multi-task while maintaining store efficiency and customer satisfaction.