Store Team Lead - Customer Experience

Centra; Limerick; Hybride; EUR 28 000 - 32 000; Plein temps

Résumé du poste

Centra in Limerick is looking for a store supervisor to lead the team, ensure the store operates efficiently, and deliver outstanding customer service to every shopper. The role focuses on modelling Centra values and providing strong leadership in a fast-paced retail environment.

The successful candidate will support induction and development, manage rotation and merchandising, and handle customer queries in line with store policy. Join a leading Irish retail brand within Musgrave’s network.

Qualifications

• 2 years of experience in a customer service facing role (desirable).
• Ability to work as part of a team in a fast-paced environment and multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsabilités

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Connaissances

Teamwork

Customer service

Organisation

Description du poste

Centra in Limerick is looking for a store supervisor to lead the team, ensure the store operates efficiently, and deliver outstanding customer service to every shopper. The role focuses on modelling Centra values and providing strong leadership in a fast-paced retail environment.

The successful candidate will support induction and development, manage rotation and merchandising, and handle customer queries in line with store policy. Join a leading Irish retail brand within Musgrave’s network.