Supervisor - Westport

Centra; Westport; On-site; EUR 32,000 - 40,000; Full time

Job summary

Centra is seeking a store leader in Westport, Ireland, to manage and motivate the team, ensuring efficient store operations and delivering excellent customer service.

The ideal candidate will have 2 years of customer service facing experience, ability to work in a fast-paced environment, and strong organizational and delegation skills to support the team and maintain high standards in rotation and merchandising.

Qualifications

• 2 years of customer service facing experience is desirable.
• Ability to work in a fast-paced environment and multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude.
• Set the standard for rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently, professionally and in line with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Team leadership

Multitasking

Organizational skills

Job description

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years`experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

  Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies