Evening Store Supervisor: Lead Team & Customer Experience

Centra; Naas; On-site; EUR 28,000 - 34,000; Full time

Job summary

Centra Naas is seeking an Evening Supervisor to lead a team at Monread Rd, Naas. The role focuses on delivering excellent customer service while ensuring store operations run smoothly after hours.

The ideal candidate will have at least one year in customer service, strong communication skills, and the ability to motivate a team in a fast-paced environment. You'll help with training, merchandising, and responding to customer questions with professionalism.

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment and multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork.
• Liaise with day management on changes to layouts and ensure implementation.
• Set the standard for rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently and professionally.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Communication

Teamwork

Multitasking

Leadership

Job description

Centra Naas is seeking an Evening Supervisor to lead a team at Monread Rd, Naas. The role focuses on delivering excellent customer service while ensuring store operations run smoothly after hours.

The ideal candidate will have at least one year in customer service, strong communication skills, and the ability to motivate a team in a fast-paced environment. You'll help with training, merchandising, and responding to customer questions with professionalism.