Supervisor - CENTRA MELL

Centra; Drogheda; On-site; EUR 28,000 - 34,000; Full time

Job summary

Centra in Drogheda is seeking a store supervisor to lead and motivate the team, ensuring the store operates efficiently and that customers receive excellent service at all times.

The ideal candidate will have 2 years of customer service experience, strong teamwork ability in a fast-paced environment, and the skill to organise work and delegate tasks while supporting colleagues.

Qualifications

• 2 years of experience in a customer service facing role desirable.
• Ability to work as part of a team in a fast-paced environment.
• Ability to organise work, delegate responsibilities and support team members.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude.
• Set the standard for other employees in rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently, professionally and in line with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Team leadership

Customer service

Multitasking

Organisation

Job description

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years`experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies