Store Operations Lead: Customer-Focused Grocery

Mullingar Supermarkets; Mullingar; Remote; EUR 32,000 - 52,000; Full time

Job summary

Mullingar Supermarkets in Mullingar, County Westmeath, seeks an experienced Store Manager to lead day-to-day operations and deliver outstanding customer service and fresh-food standards.

You will set sales targets, manage staff, balance tills, implement planograms, and uphold brand values while maintaining a safe, welcoming, and efficient shopping environment.

Strong communication, KPI focus and commercial awareness are essential to drive profitability.

Qualifications

• Minimum 2 years' experience in a management position.
• Experience balancing cash/tills.
• Ability to achieve KPIs and targets.
• Thrives in a fast-paced environment.

Responsibilities

• Live SuperValu brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Lead by example, foster teamwork and a positive workplace attitude.
• Develop and promote good communication between employees and management in a safe, respectful environment.
• Support Store Manager in team development and training for smooth store operation.
• Manage staff performance with regular feedback and recognition.
• Handle customer queries efficiently and in line with store policy.
• Understand margins in all departments.
• Engage with new initiatives and adapt to new ways of working.

Skills

Management experience

Microsoft Office

Cash handling

KPI awareness

Commercial mindset

Brand awareness

Grocery retail

Fast-paced environment

Tools

Excel

Word

Job description

Mullingar Supermarkets in Mullingar, County Westmeath, seeks an experienced Store Manager to lead day-to-day operations and deliver outstanding customer service and fresh-food standards.

You will set sales targets, manage staff, balance tills, implement planograms, and uphold brand values while maintaining a safe, welcoming, and efficient shopping environment.

Strong communication, KPI focus and commercial awareness are essential to drive profitability.