Store Operations Manager - Grocery & Customer Experience

Supervalu; Waterford; Presencial; EUR 42 000 - 52 000; Tempo integral

Resumo da oferta

SuperValu Waterford is seeking a capable Store Manager to ensure efficient daily operations and deliver outstanding customer service and fresh food offerings in a clean, safe environment. You will lead the team, set and monitor sales targets, implement planograms, and maintain high store standards while driving profitability and KPIs in a fast-paced grocery retail setting.

Join a brand-focused, community-driven environment where collaboration, development of staff, and proactive communication

Qualificações

• Minimum 2 years experience in a management position.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Strong work ethic and drive.
• Ability to achieve KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrive in a fast-paced environment.

Responsabilidades

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment.
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store.
• Manage employee performance, giving regular feedback, recognition and encouragement.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Understand achieving margins in all departments.
• Engage with new initiatives and embrace new ways of working.

Conhecimentos

Management experience

MS Office

Cash/till balancing

KPI achievement

Commercial awareness

Brand awareness

Fast-paced environment

People development

Descrição da oferta de emprego

SuperValu Waterford is seeking a capable Store Manager to ensure efficient daily operations and deliver outstanding customer service and fresh food offerings in a clean, safe environment. You will lead the team, set and monitor sales targets, implement planograms, and maintain high store standards while driving profitability and KPIs in a fast-paced grocery retail setting.

Join a brand-focused, community-driven environment where collaboration, development of staff, and proactive communication