Store Leader: Talent Development & Customer Excellence

Lidl Ireland Head Office; Rathnew; On-site; EUR 67,000 - 85,000; Full time

Benefits offered by this job

Company car or car allowance

20 days holiday per annum rising to 25

Company pension

Private employee medical insurance

Leadership Academy invitation for high

Circle K discounts available for all

Bike to Work Scheme

Maternity & Paternity Leave top up

Mobile and broadband discounts with 3

Job summary

Lidl Ireland is seeking a store leadership professional to drive results and deliver an outstanding customer journey from head office to the shop floor. You will lead recruitment, development and performance to secure long-term success within a busy retail environment.

Responsibilities include safeguarding customer service standards, managing costs, maintaining cleanliness and merchandising standards, and fostering a high-performing team.

Qualifications

• Leaving certificate or equivalent completed.
• Minimum 2 years management experience.
• Confident and persuasive communication skills.
• Excellent leadership and interpersonal skills.
• Able to work to strict deadlines.
• Demonstrate the ability to adapt quickly to new situations.
• Full driving licence.

Responsibilities

• Manage, recruit, and develop the best possible talent to ensure the long-term success of the business
• Guarantee customer satisfaction by always aiming to exceed customer expectations and safeguarding customer service standards in your store
• Monitor and control staff costs, store productivity, inventory differences, write-offs and operational costs
• Apply and control the company principles of ‘Store Cleanliness’, ‘Customer Friendliness’ and ‘Minimal Queues at Tills’
• Monitor and ensure proper rotation of stock, freshness control and C-Date checks
• Adhere to all company procedures and commercial standards, i.e. reaching agreed store standards, presentation of merchandise, and the merchandising plan.

Skills

Leadership

Communication

People management

Decision making

Education

Leaving certificate or equivalent

Tools

Full driving licence

Job description

Lidl Ireland is seeking a store leadership professional to drive results and deliver an outstanding customer journey from head office to the shop floor. You will lead recruitment, development and performance to secure long-term success within a busy retail environment.

Responsibilities include safeguarding customer service standards, managing costs, maintaining cleanliness and merchandising standards, and fostering a high-performing team.