Store Duty Manager: Drive Sales, Service & Standards

Centra; Drogheda; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Centra in Drogheda is seeking a Duty Manager to ensure a smooth store operation and excellent customer service with a fresh food offering. You will help achieve sales and profitability targets through effective people and operations management.

Ideal candidates have at least 2 years in a management role, strong Excel/Word skills, and a passion for grocery retail. Roles involve early morning to late evening shifts and a fast-paced environment.

Qualifications

• Minimum 2 years in a management position.
• Good knowledge of Microsoft Office.
• Experience balancing cash/tills.
• Aim to hit KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrives in a fast-paced environment.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative, Community-Based.
• Set and monitor sales targets with the team on margins and KPIs.
• Implement planograms and ensure correct range in store.
• Merchandise and present the store to the highest standard.
• Lead by example and foster teamwork and positivity.
• Develop communication between employees and management in a safe, inclusive environment.
• Support Store Manager in team development and smooth operation.
• Manage employee performance with feedback and recognition.
• Handle customer queries professionally and per policy.
• Understand margins across departments and embrace new initiatives.

Skills

Management experience

Cash handling

KPI tracking

Customer service

Brand awareness

Grocery retail

Strong work ethic

Team leadership

Tools

Excel

Word

Job description

Centra in Drogheda is seeking a Duty Manager to ensure a smooth store operation and excellent customer service with a fresh food offering. You will help achieve sales and profitability targets through effective people and operations management.

Ideal candidates have at least 2 years in a management role, strong Excel/Word skills, and a passion for grocery retail. Roles involve early morning to late evening shifts and a fast-paced environment.