Store Deputy Manager: Lead Team & Service Excellence

Tesco; Cork; Hybrid; EUR 40,000 - 52,000; Full time

Job summary

Tesco Ireland is seeking a Deputy Manager to support the Store Manager in the day-to-day running of the Cork store. You will coach and manage the team to deliver great service, ensure product availability and uphold Tesco values.

You will take full accountability when the Store Manager is absent, lead replenishment and focus on customer experience. Strong leadership, communication, and the ability to drive improvements are essential.

Qualifications

• Previous retail management experience required
• A passion for working with people and customers
• The ability to lead and manage teams
• To be flexible in the way you think to make decisions and handle change
• Ability to effectively organise, prioritise, and handle multiple tasks and deadlines simultaneously
• Proven ability to resolve a wide range of issues in creative ways
• Strong communication and influencing skills

Responsibilities

• The day to day operation of the store, coaching and managing the team to deliver great service, availability and a positive lasting impression of Tesco
• Taking full accountability for the store when the Store Manager is not present
• Being the go to person for all colleagues for their day to day queries in the absence of their Line Manager
• Leading communication in the store and creating an environment of two way communication
• Understanding the Big 6 for the store and lead the team to deliver the targets
• Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet customer needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• A role model for colleagues, living the Tesco values
• Leading the replenishment teams to deliver better availability, merchandising and shelf edge standards
• Creating an inspiring and welcoming working environment for customers and colleagues

Skills

Retail management

People management

Team leadership

Flexibility

Organization

Problem solving

Communication

Job description

Tesco Ireland is seeking a Deputy Manager to support the Store Manager in the day-to-day running of the Cork store. You will coach and manage the team to deliver great service, ensure product availability and uphold Tesco values.

You will take full accountability when the Store Manager is absent, lead replenishment and focus on customer experience. Strong leadership, communication, and the ability to drive improvements are essential.