Store Deputy Manager: Lead Teams & Elevate Service

Tesco; Cork; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

Tesco Ireland is seeking a Deputy Manager to assist the Store Manager in the day to day running of the store and to lead a team to deliver excellent customer service and store standards.

You will be the go-to person for colleagues in the absence of their Line Manager, drive two-way communication, and help meet targets through coaching, availability, and effective prioritisation. Tesco is committed to a diverse, inclusive, and supportive working environment.

Qualifications

• Previous retail management experience required
• A passion for working with people and customers
• The ability to lead and manage teams
• To be flexible in the way you think to make decisions and handle change
• Ability to effectively organise, prioritise, and handle multiple tasks and deadlines simultaneously
• Proven ability to resolve a wide range of issues in creative ways
• Strong communication and influencing skills

Responsibilities

• The day to day operation of the store, coaching and managing the team to deliver great service, availability and a positive lasting impression of Tesco
• Taking full accountability for the store when the Store Manager is not present
• Being the go to person for all colleagues for their day to day queries in the absence of their Line Manager
• Leading communication in the store and creating an environment of two waycommunication
• Understanding the Big 6 for the store and lead theteam to deliver the targets
• Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet customer needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• A role model for colleagues, living the Tesco values
• Leading the replenishment teams to deliver better availability, merchandising and shelf edge standards
• Creating an inspiring and welcoming working environment for customers and colleagues

Skills

People management

Team leadership

Communication skills

Flexibility

Job description

Tesco Ireland is seeking a Deputy Manager to assist the Store Manager in the day to day running of the store and to lead a team to deliver excellent customer service and store standards.

You will be the go-to person for colleagues in the absence of their Line Manager, drive two-way communication, and help meet targets through coaching, availability, and effective prioritisation. Tesco is committed to a diverse, inclusive, and supportive working environment.