Store Deputy Manager: Lead People & Service

Tesco; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Tesco Ireland is seeking a Deputy Manager to support the Store Manager in day-to-day store operations and to lead a team to deliver excellent service and availability. This senior role requires strong people leadership and a hands-on approach to store performance.

You will take accountability in the Store Manager's absence, guide colleagues, and drive two-way communication while modelling Tesco values and ensuring customer satisfaction.

Qualifications

• Previous retail management experience required.
• A passion for working with people and customers.
• The ability to lead and manage teams.
• To be flexible in the way you think to make decisions and handle change.
• Ability to effectively organise, prioritise, and handle multiple tasks and deadlines simultaneously.
• Proven ability to resolve a wide range of issues in creative ways.
• Strong communication and influencing skills.

Responsibilities

• The day to day operation of the store, coaching and managing the team to deliver great service, availability and a positive lasting impression of Tesco.
• Taking full accountability for the store when the Store Manager is not present.
• Being the go to person for all colleagues for their day to day queries in the absence of their Line Manager.
• Leading communication in the store and creating an environment of two way communication.
• Understanding the Big 6 for the store and lead the team to deliver the targets.
• Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet customer needs.
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues.
• A role model for colleagues, living the Tesco values.
• Leading the replenishment teams to deliver better availability, merchandising and shelf edge standards.
• Creating an inspiring and welcoming working environment for customers and colleagues.

Skills

Team leadership

People skills

Communication

Decision making

Organisational ability

Job description

Tesco Ireland is seeking a Deputy Manager to support the Store Manager in day-to-day store operations and to lead a team to deliver excellent service and availability. This senior role requires strong people leadership and a hands-on approach to store performance.

You will take accountability in the Store Manager's absence, guide colleagues, and drive two-way communication while modelling Tesco values and ensuring customer satisfaction.