Store Colleague Manager: Lead Teams, Elevate Service

Marks and Spencer; Dublin; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Colleague discount

Holiday entitlement

Discretionary bonus

Pension & Life Assurance

Maternity pay

WorkLife options

Induction & training

Wellbeing support

Volunteer day

Job summary

Marks & Spencer is seeking a Colleague Manager to lead and inspire store teams in Ireland. You will be responsible for coaching colleagues, delivering store objectives, and ensuring high standards of customer service daily.

The role emphasizes ownership of people lifecycle, performance management, and delivering excellent store results. You will partner with store leadership to implement launches and campaigns, while maintaining safety and legal compliance and driving a consistently

Qualifications

• Experience leading teams and driving performance.
• Ability to coach, develop talent and manage performance.

Responsibilities

• Take full accountability for direct reports and end-to-end experiences.
• Mentor and develop your team for peak performance.
• Collaborate with store leadership to deliver objectives.
• Role model M&S behaviours and adapt to priorities.
• Act on customer feedback to exceed expectations.
• Drive service, selling and filling with your team.
• Create a great place to work by listening to colleagues.

Job description

Marks & Spencer is seeking a Colleague Manager to lead and inspire store teams in Ireland. You will be responsible for coaching colleagues, delivering store objectives, and ensuring high standards of customer service daily.

The role emphasizes ownership of people lifecycle, performance management, and delivering excellent store results. You will partner with store leadership to implement launches and campaigns, while maintaining safety and legal compliance and driving a consistently