Spa Receptionist

The Kingsley; Ireland; Presencial; EUR 21.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Educational Programme

Restaurant dining discount up to 50%

Hotel stays for family and friends

Spa treatments and products discount

Health club facilities

Staff dining and recreation facilities

Staff Parking

Descripción de la vacante

The Kingsley in Cork City, Ireland, is seeking a friendly Spa Therapist to welcome guests to The Spa and ensure a smooth guest journey, delivering a memorable experience.

You will work as part of the Kingsley Spa team, perform treatments when required, keep spa areas to a high standard, and raise any issues to management.

This is a part-time, seven-day role requiring ITEC/CIBTAC/CIDESCO qualifications and an outgoing, customer-focused approach.

Formación

• Experience in spa/therapist role.
• Outgoing, friendly personality with customer focus.
• Ability to work as part of a team and individually.
• Strong hygiene and cleanliness standards.

Responsabilidades

• Greet guests in a bright, professional manner and address requests efficiently.
• Collaborate with the Kingsley Spa team to ensure smooth operation of the department.
• Regularly check spa and general areas and escalate issues to management as needed.
• Perform treatments on guests when required.

Educación

ITEC/CIBTAC/CIDESCO qualification

Descripción del empleo

Location: On site / Cork City, Cork, Ireland
job type: Casual / Part-time
Sector and subsector: Hospitality | General
Salary: Competitive salary

Responsible for providing a professional and friendly welcome to The Spa at The Kingsley, ensuring the smooth running of the Guest Service Journey, and delivering the best possible experience. Working as part of a team, the role requires an outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.

Responsibilities will include:

• Ensuring all guests are greeted in a bright, professional, and friendly manner and ensuring their requests / queries are dealt with efficiently.
• Working alongside the entire Kingsley Spa team to ensure the smooth running of the department.
• Checking the spa and general areas on a regular basis and ensuring they are to the required standard. Escalating any issues to the management team
• Able to perform treatments on guests when required – depending on candidate

HOURS OF WORK

This is a part time position, however availability across all seven days of the week is required.

• Therapist experience & ITEC/CIBTAC/CIDESCO Required qualification
• Friendly, caring, outgoing personality
• Willing to work as part of a team
• Motivated and able to work on your own initiative to achieve customer service goals
• Have a true passion for the Spa industry
• Work to a high standard of cleanliness and hygiene
• Confidence in dealing with guest enquiries
• Punctual, self-organised and motivated
• Previous experience in a similar role or customer service background
• Spa knowledge

COMPANY BENEFITS:

• Company Funded Educational Programme
• Discount on restaurant dining options of up to 50%
• Reduction on Hotel Stays for family and friends
• Discount for Spa treatments and products
• Use of Health Club Facilities
• Staff dining and recreational facilities
• Staff Parking