Spa Front Desk & Guest Experience Specialist

The Brehon Hotel & Spa; Killarney; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Opportunities for Professional Growth

Lunch, Tea & Coffee On Duty

Outstanding Performance Awards

Employee Recognition Scheme

Employee Referral Bonus

Rewards for Years of Service

Flexible Schedule

Job summary

The Brehon Hotel & Spa in Killarney is seeking a friendly receptionist to welcome guests on arrival and set the tone for a relaxing stay. You will handle check-ins, guest inquiries, and reservations with warmth and efficiency.

The ideal candidate has at least 12 months in a receptionist role, strong communication and organisational skills, and a team‑oriented, proactive approach to guest care. Opportunities for development and a supportive team environment are provided.

Qualifications

• Minimum 12 months experience in a receptionist role.
• Warm, friendly personality with genuine guest care.
• Good communication skills required.
• Organisational skills are a must.

Responsibilities

• Welcoming and checking in guests on arrival and setting the tone for a relaxing experience.
• To deal politely and efficiently with all guests queries & reservations.
• Provide explanation of the vitality suite facilities and details of the treatments available to guests.
• To sell spa availability to achieve maximum occupancy.

Skills

Customer service

Hospitality

Communication

Organisational skills

Team player

Initiative

Job description

The Brehon Hotel & Spa in Killarney is seeking a friendly receptionist to welcome guests on arrival and set the tone for a relaxing stay. You will handle check-ins, guest inquiries, and reservations with warmth and efficiency.

The ideal candidate has at least 12 months in a receptionist role, strong communication and organisational skills, and a team‑oriented, proactive approach to guest care. Opportunities for development and a supportive team environment are provided.