ServiceNow Consultant - Junior, Client-Facing & Delivery

EY; Dublin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid Working

Pension

Discounted health insurance

Web Doctor – Free unlimited online GP

Travel Pass

Bike to work Scheme

Maternity & Paternity leave

Free Gym membership

Job summary

EY UKI Technology Consulting – Junior ServiceNow Technical Consultant is based in Dublin, Ireland. The role focuses on supporting ServiceNow reviews, implementations and changes, building configurations under guidance, and delivering clear project materials for EY clients.

You’ll join a growing team and develop technical, delivery and client-facing skills in a collaborative environment. The position emphasizes hands-on ServiceNow work, ITSM focus, and willingness to gain certifications while

Qualifications

• Around 3+ years’ experience implementing ServiceNow.
• Deep technical and functional knowledge of IT Service Management.
• Certification and/or knowledge of ITIL.
• Experience in a client facing role for a leading consulting or professional services company.

Responsibilities

• Supporting ServiceNow reviews, implementations and change projects from planning through to delivery.
• Building and configuring ServiceNow solutions with guidance from project leads and senior team members.
• Preparing clear project materials, updates and analysis for EY teams and client stakeholders.
• Managing your own work, tracking actions and escalating risks or dependencies early.
• Supporting engagement activities such as quality, risk, resourcing, project reporting and bid materials.
• Coaching more junior colleagues where relevant and contributing to a supportive team culture.

Skills

ServiceNow implementation

ITSM knowledge

Client-facing

Strong communication

ITIL knowledge

Job description

EY UKI Technology Consulting – Junior ServiceNow Technical Consultant is based in Dublin, Ireland. The role focuses on supporting ServiceNow reviews, implementations and changes, building configurations under guidance, and delivering clear project materials for EY clients.

You’ll join a growing team and develop technical, delivery and client-facing skills in a collaborative environment. The position emphasizes hands-on ServiceNow work, ITSM focus, and willingness to gain certifications while