Junior ServiceNow Tech Consultant — Dublin

Ernst & Young Advisory Services Sdn Bhd; Dublin; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

EY’s UKI Technology Consulting team in Dublin is seeking a Junior ServiceNow Technical Consultant to join a growing Technology Consulting group dedicated to ServiceNow. The role focuses on building practical ServiceNow solutions, delivering value to clients, and developing technical, delivery and client-facing skills within a supportive team in Dublin.

You will work with experienced colleagues, contribute to planning and delivery, and grow professional competencies while collaborating across

Qualifications

• Around 3+ years’ experience implementing ServiceNow.
• Deep technical and functional knowledge of IT Service Management.
• ServiceNow certifications such as Certified System Administrator, Certified Implementation Specialist, Certified Architect (Technical or Architect) or willingness to gain them.
• Certification and/or knowledge of ITIL.
• Experience working in a client facing role for a leading consulting or professional services company in delivery of technical projects or systems integration.
• Experience in one or more focus industries including Energy & Assets, Financial Services, Government & Public Sector, Health & Wellness, Consumer Product & Retail, Telecommunications Media & Technology, Advanced Manufacturing.

Responsibilities

• Supporting ServiceNow reviews, implementations and change projects from planning through to delivery.
• Building and configuring ServiceNow solutions with guidance from project leads and senior team members.
• Preparing clear project materials, updates and analysis for EY teams and client stakeholders.
• Managing your own work, tracking actions and escalating risks or dependencies early.
• Supporting engagement activities such as quality, risk, resourcing, project reporting and bid materials.
• Coaching more junior colleagues where relevant and contributing to a supportive team culture.

Skills

ServiceNow implementation

IT Service Management

Client-facing experience

Communication skills

Tools

ServiceNow platform

Job description

EY’s UKI Technology Consulting team in Dublin is seeking a Junior ServiceNow Technical Consultant to join a growing Technology Consulting group dedicated to ServiceNow. The role focuses on building practical ServiceNow solutions, delivering value to clients, and developing technical, delivery and client-facing skills within a supportive team in Dublin.

You will work with experienced colleagues, contribute to planning and delivery, and grow professional competencies while collaborating across