Advisory Presales Solution Consultant - Ireland

ServiceNow; Dublin; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Business travel within Ireland and occasional international travel

Office attendance expected 2-3 times per week

Job summary

ServiceNow in Dublin is seeking an Advisory Presales Solution Consultant to provide technical sales partnership for Enterprise customers. The consultant will leverage top-tier technical pre-sales techniques to communicate the ServiceNow platform's capabilities.

Successful candidates will have at least 8 years of experience in enterprise software pre-sales and selling complex software solutions to large enterprises. Attendance at the Dublin office is expected 2-3 times weekly.

Qualifications

• 8 years expertise of enterprise software pre-sales solution consulting or sales engineering experience.
• Experience working with and selling to enterprises with over 5000 employees.
• Fluency in English.

Responsibilities

• Develop and provide technology-based solutions during sales cycles.
• Interview customers to uncover their technology architecture and business needs.
• Partner with sales teams in customer account and strategy planning.

Skills

Enterprise software pre-sales solution consulting

Sales engineering experience

Solution Architecture

Understanding of AI integration

Job description

Role Overview

ServiceNow is seeking a Advisory Presales Solution Consultant to provide technical sales partnership and to provide Enterprise customers with the product and solution guidance. The Solution Consultant will participate in the growth of the customer base by utilising world‑class technical pre‑sales techniques to communicate the power, extensibility, and ease‑of‑use of the ServiceNow platform.

What You Will Do

The Advisory Presales Solution Consultant will develop, position and provide technology‑based solutions during sales cycles, interview customers to uncover their technology architecture and business needs, and partner with sales teams in customer account and strategy planning.

Why It Might Be a Fit

To be successful in this role, you will have 8 years of expertise in enterprise software pre‑sales solution consulting or sales engineering experience, experience working with and selling to enterprises, and experience selling complex multi‑product or cross‑platform software solutions.

Requirements

• 8 years expertise of enterprise software pre‑sales solution consulting or sales engineering experience
• Experience working with and selling to enterprises (+ 5000 employees)
• Experience selling complex multi‑product or cross‑platform software solutions
• Solution and/or process experience with one or more of the following: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies
• Working knowledge of Agentic and Generative AI terminology
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving
• Ability to pull together complex virtual and matrix teams
• Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
• Ability to articulate and logically communicate concepts with both technical and non‑technical audiences
• Exceptional communication and presentation skills including technical and business concepts
• Understanding of and experience selling to Enterprise Architecture teams
• Ability to understand the 'bigger picture' and the business drivers across multiple departments, not just IT
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Fluency in English

Benefits

• Business Travel as necessary within Ireland and occasionally international travel to the UK and US
• Office in Dublin with attendance expected 2-3 times per week