Service Technician

Uniting Holding; Cork; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and commission

Fully expensed company vehicle

Pension and life assurance

Educational Assistance

Employee engagement initiatives

Job summary

O’Flynn Medical in Macroom is seeking a Service Technician to repair and service their fleet of Rental Medical Equipment. In this role, you will ensure equipment is maintained at high standards, liaising with the Service Manager and Engineering team.

The ideal candidate has at least 2 years of engineering experience, ideally in healthcare. Offers a competitive salary and benefits, including a company vehicle and ongoing training opportunities.

Qualifications

• Minimum 2 years’ experience in a similar engineering role.
• Experience with the healthcare sector desirable.
• Strong diagnostic and fault-finding skills are essential.

Responsibilities

• Inspect, repair and service medical equipment at facility and customer locations.
• Conduct installations and maintenance.Ensure minimal equipment downtime.
• Keep track of stock and assist team in stock control.

Skills

Diagnostic skills

Problem-solving skills

Mechanical knowledge

Electrical knowledge

Organisational skills

Customer focus

Education

Minimum 2 years in a similar engineering role

Experience with healthcare sector

Tools

Engineer Mobile App

Job description

O’Flynn Medical Ltd, a Healthcare 21 Group Company, is a national supplier of medical equipment to hospitals, nursing homes and private homes throughout Ireland. The company promotes a continuous drive for quality and customer satisfaction.

Our ethos is to continually strive to provide solutions that meet the challenging healthcare demands of today. Our technical, clinical and sales teams are dedicated to providing excellent backup and support to our customers at all times.

O’Flynn Medical is based upon teamwork, integrity, and the ability for employees to take ownership of their role.

Job Summary

O’Flynn Medical is currently looking to recruit a Service Technician based at our Macroom Facility. This is an exciting opportunity for an individual to join a leading and expanding Healthcare company. The successful candidate will report directly to the Service Manager and will correspond with the Engineering Administration team on a daily basis. The primary function of this position is to repair and service O’Flynn Medical’s fleet of Rental Medical Equipment such as Beds, Hoists, Air Mattresses, Scrub Management Systems & other medical equipment. This will entail working at our Service and Decontamination facility in Macroom and also on site at various locations throughout Ireland.

Job Location: Macroom, Cork.

Responsibilities

• To inspect, repair and service medical equipment following decontamination at the Macroom facility.
• To inspect, repair and service medical equipment at customer locations.
• Co‑ordinate & conduct installations, equipment maintenance, repair, and breakdown support at customer sites and to ensure that any work undertaken complies with the relevant manufacturers’ quality procedure relating to that service or activity.
• Ensure that equipment downtime is minimal and that your preventative maintenance plans are continually monitored and actioned in a timely manner.
• Be part of our Scrub Management System installation & commissioning team.
• Carry out call‑outs & Preventative Maintenance on Scrub Management systems.
• Access part codes and services manuals to ensure product service / repair is in line with Manufacturer’s guidelines.
• Promote the Service Department ensuring a high standard of customer service and satisfaction is achieved at all times.
• Keep accurate account of warehouse & van stock.
• Complete Warehouse & van stock checks as required.
• Record stock usage accurately and assist local team to control stock.
• Maintain a neat, tidy and efficient workplace.
• Assist customers with troubleshooting over the phone.
• Liaise with suppliers to identify & source spare parts.
• Maintain a good working relationship with the Technical Dept. of our Key suppliers.
• Use Engineer Mobile App device to record accurately work carried out.
• Ensure all work is carried out in a safe & efficient manner.
• Any other activities as determined necessary by the Service Manager or Operations Manager.
• Strong diagnostic, fault‑finding/problem‑solving, and judgment skills are essential in this role.
• Good mechanical and electrical knowledge of fault finding.
• Ability to work effectively with colleagues throughout the business and utilise a team approach to accomplish goals.
• Customer focused with good working knowledge of equipment.
• Flexibility & availability to travel when required.
• Availability to work on an on‑call / out of hours rota.
• Ability to work on your own initiative.
• Good organisational and time‑keeping skills.

Who exceeds in this role?

• Minimum 2 years’ experience in a similar engineering role in industry desirable.
• Experience with the healthcare sector would be advantageous.
• Successful completion of Garda vetting.
• Ongoing training is offered to all Engineers which may require travel outside of normal working areas or abroad on occasions.
• O’Flynn Medical is a high growth company, and so the successful candidate will need to show a flexible approach to work and be able to enthusiastically embrace change and new challenges.

What are some of the benefits of working at O’Flynn Medical?

• Competitive salary and commission structure.
• Fully expensed company vehicle.
• Employee Assistance Program.
• Pension, Life assurance, income protection.
• Educational Assistance.
• HC21 training academy.
• Enhanced annual and life leave.
• Employee engagement initiatives and a dedicated internal employee communication platform WorkVivo.
• Supportive colleagues to learn from and enjoy company social outings, parties, and events.

We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.