Repair Technican (field based)

Exertis (UK) Ltd.; Ireland; On-site; EUR 35,000 - 48,000; Full time

Job summary

Fannin is seeking a field-based Service Engineer to cover the Leinster area. You will fault find, service and repair medical equipment, organise calls, and manage the service schedule with field teams.

You will travel to sites, update the service system, liaise with procurement for parts, and ensure compliance with health, safety and quality requirements. Occasional travel to other sites and shift work may be required.

Qualifications

• Full, clean driving licence required.
• Experience in a similar service role preferred; field-based experience is advantageous.
• MS Office skills desirable for administrative tasks.
• Clear, confident communication both verbal and written is essential.
• Strong focus on customer service and accuracy in tasks.

Responsibilities

• Fault find, service and repair medical equipment.
• Organise and schedule service and repair calls.
• Arrange appointments and visits with service users.
• Update the service and repair system.
• Liaise with procurement to requisition spare parts.

Skills

Driving license

MS Office

Communication skills

Customer focus

Attention to detail

Independent worker

Team player

Job description

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Location: Field Based, Leinster area
Department: Community Care Services
Reports to: CCS Engineering Supervisor
Contract type: Permanent

Principal Duties and Responsibilities:

• Fault finding, service and repair of medical equipment
• Organising and scheduling service and repair calls
• Arranging appointments and visits with service users
• Monitoring and managing outstanding call list
• Updating IT service and repair system
• Requisitioning spare parts with procurement team
• Managing own spare part stock
• Attending training courses as required
• Review of process and equipment maintenance documentation and SOPs as necessary
• Carry out all activities in compliance with company, EHS & regulatory requirements
• Participate in Cross-Functional teams, as necessary
• Ensure compliance with all quality, health & safety, company and customer site regulations
• Work in accordance with Work Instructions, Safe Working Practices and Method Statements ensuring relevant paperwork is completed in an accurate timely manner

Qualifications and Experience:

• A full, clean driving License
• Previous experience in a similar role, ideally in a service environment
• MS Office skills desirable
• Pleasant, confident manner and good verbal and written communications skills
• Articulate, courteous with a friendly manner
• Capability of working on own initiative without close supervision as well as a member of a team
• Strong internal & external customer focus
• Attention to detail
• Ability to work to deadlines and manage a multitasking environment

Other information:

• Occasional requirements to work beyond normal working hours and to travel to other Fannin sites will be expected.
• You will be expected to attend internal & external training courses
• Shift work and out of hours will be a requirement.
• Excellent remuneration package commensurate with experience will apply

FANNIN IS AN EQUAL OPPORTUNITY EMPLOYER

Although the above is a description of the requirements of your job, as stated in your contract of employment, you may be required to carry out other reasonable duties as the Company may require from time to time.