Service Engineer Level 2

Smiths Group; Leinster; Presencial; EUR 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shift allowance

Competitive salary

Descripción de la vacante

Smiths Detection is seeking a Shift Engineer to join the onsite Dublin Airport team, maintaining advanced security screening systems with a 2 days/2 nights/4 days off continental shift pattern. You will install, maintain, troubleshoot and continually improve critical airport equipment while providing excellent customer service.

The role offers comprehensive training, a competitive salary with shift allowances, and the opportunity to grow within a global engineering organisation across airports

Formación

• Experience with security screening, automation, industrial equipment, or similar technologies.
• Knowledge of service management systems.
• Experience within airport, transportation, manufacturing, or highly regulated environments.
• HNC/HND, apprenticeship, military engineering background, or equivalent technical qualification.

Responsabilidades

• Carry out preventative maintenance, servicing and repair on security screening equipment.
• Respond to faults and service calls with diagnostics and corrective actions.
• Escalate complex issues to senior engineers and product specialists.
• Maintain service records and technical documentation.
• Support spare parts management including ordering, tracking and returns.
• Monitor equipment performance and identify operational improvements.
• Participate in installations, upgrades, site surveys and project activities.
• Provide technical support to customers and colleagues with excellent service.
• Ensure all work complies with health, safety and environmental policies.
• Complete ongoing training to develop product knowledge.

Conocimientos

Technical aptitude

Problem solving

Customer service

Educación

HNC/HND

Apprenticeship

Military engineering background

Herramientas

Service management systems

Descripción del empleo

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

We are looking for a Service Engineer to join our dedicated onsite engineering team at Dublin Airport. This is an exciting opportunity to work with market-leading security screening technologies that help keep people safe across the world's transportation hubs.

As a Shift Engineer, you will play a key role in maintaining the performance, reliability, and availability of advanced security screening systems. Working as part of a highly skilled team, you will support the installation, maintenance, troubleshooting, and continuous improvement of critical airport security equipment.

This position operates on a continental shift pattern of 2 days, 2 nights, 4 days off (12-hour shifts), providing around-the-clock support to airport operations.

Key Responsibilities

• Carry out preventative maintenance, servicing, and repair activities on advanced security screening equipment.
• Respond to equipment faults and service calls, performing diagnostics and corrective actions within your area of expertise.
• Escalate complex technical issues to senior engineers and product specialists when required.
• Maintain accurate service records, maintenance logs, and technical documentation.
• Support spare parts management, including ordering, tracking, and returns.
• Monitor equipment performance and identify opportunities for operational improvements.
• Participate in installations, upgrades, site surveys, and project activities.
• Provide technical support to customers and colleagues while maintaining excellent service standards.
• Ensure all work is completed in accordance with company health, safety, and environmental policies.
• Complete ongoing training to develop expertise across the Smiths Detection product portfolio.

What We're Looking For

We're seeking a motivated engineer with strong technical aptitude, a proactive approach to problem-solving, and a commitment to delivering exceptional customer service.

Why Join Smiths Detection?

• Work with world-leading security screening technology.
• Comprehensive technical training and development opportunities.
• Stable permanent position supporting a critical customer site.
• Opportunity to progress within a global engineering organisation.
• Competitive salary and shift allowance package.
• Exposure to cutting-edge technologies used across airports and critical infrastructure worldwide.

Desirable

• Experience working with security screening, automation, industrial equipment, or similar technologies.
• Knowledge of service management systems.
• Experience within airport, transportation, manufacturing, or highly regulated environments.
• HNC/HND, apprenticeship, military engineering background, or equivalent technical qualification.

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial andlifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.