Site Technician

Flash Technology, LLC; Trim; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Bonus plans

Educational assistance

Leadership development

Recognition programs

Job summary

SPX Technologies is seeking a Service Technician to join the Service team focused on Ireland and Northern Ireland. You will provide on-site technical support, perform maintenance, installation, and commissioning while travelling to client sites as required.

The role demands fault-finding ability, strong customer service, and the ability to work across engineering teams. A valid passport, driving license, and Safe Pass are required; frequent travel to customer sites is expected.

Qualifications

• Experience in a similar role will be an advantage.
• Ideally have an Electrical / Electro-Mechanical Qualification.
• Strong fault-finding ability.
• Excellent customer service mindset with ownership and accountability.

Responsibilities

• Perform routine maintenance tasks as per customer requirements.
• Carry out start-up / installation / commissioning.
• Troubleshoot, fault-find and repair equipment as required.
• Support preventative maintenance and configuration adjustments to improve product performance.
• Provide on-site instruction in application, maintenance and operation of the products.
• Perform emergency and scheduled maintenance as required.
• Create Service Reports on work completed for sign-off.
• Prepare adequately before responding to field requests (travel, records, tools).
• Adhere to site rules and internal procedures.

Skills

Fault-finding

Customer service

Communication skills

Education

Electrical / Electro-Mechanical Qualification

Tools

Microsoft Office

Job description

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Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

With over 30 years’ experience in the industry, Cooling Towers & Accessories is a leading national and international supplier and partner providing cooling solutions that integrate seamlessly and efficiently within an engineered system.

The Role

Due to our continued expansion, we are looking to recruit a Service Technician to join our Service team working both in Ireland and Northern Ireland. In the role of Service Technician you will provide onsite customer technical support.

Role & Responsibilities

• Perform routine maintenance tasks in accordance with customer requirements
• Carry out start-up / installation / commissioning
• Competently troubleshoot, fault-find and carry out repairs to equipment as required
• Support customers on preventative maintenance and configuration adjustments in order to improve product performance with a view to increasing the level of customer satisfaction
• Provide on-site customer instruction in the application, maintenance and operation of the products
• Perform emergency and scheduled maintenance as required
• Create Service Reports on work completed for sign off
• Responsible for proper preparation prior to responding to any field request, including but not limited to; travel requests, security information, checking of records, installation records, required tools etc
• Adhere to site rules and participate in customer site inductions
• Comply with all requirements for business processes including timesheets, site visit reports, expense reports and all other documentation in line with internal procedures

Experience & Education

• Experience in a similar role will be a distinct advantage
• Ideally have an Electrical / Electro-Mechanical Qualification
• Have a strong fault-finding ability
• Demonstrate a good understanding and appreciation for the requirements of a Service Engineer delivering excellent customer service and taking ownership and accountability for this

Role Requirements

• Willingness to travel to client sites in the designated territories (Ireland and UK) and at short notice. Frequent travel for extended periods is required
• Must be physically able to work in confined spaces, climb ladders, move equipment
• Must possess good written and oral communication skills
• Must have a valid passport, clean driver’s license and be able to drive company vehicles
• Safe Pass (full training will be provided)
• Must be computer literate and operate basic Microsoft Office programs.

Service Technicians are required to travel frequently. Due to locations and customer scheduling, Service Technicians may be required to travel on weekends, or stay-over during weekends.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.