Server- Mid week availability

The SpitJack; Dundrum; On-site; EUR 26,000 - 36,000; Part time

Benefits offered by this job

Holiday allowance

Gratuities

Uniform provided

Flexible hours

Sunday/Bank holiday pay

Career growth

Learning manager

Management training

Job summary

The SpitJack in Dundrum, Ireland is seeking a hands-on operations role focused on delivering outstanding service in a busy restaurant environment. You will work with an award-winning team to ensure smooth daily operations and excellent guest experiences.

Fluent English is required; up to 40 hours per week with flexible and part-time scheduling. Opportunities for internal promotions and ongoing training are available to help you advance within the company.

Qualifications

• Ability to provide warm, friendly and efficient service.
• Passionate about operations and standards-driven.
• Excellent communication and attention to detail.
• Maintain high levels of customer service with continuous improvement.
• Able to work under pressure and on own initiative.
• Experience in a busy restaurant operation.
• Fluent in English; second language is an advantage.

Responsibilities

• Know the licensing laws and Customs & Excise Regulations.
• Serve all beverages to customers according to standards and customer satisfaction.
• Keep service and customer areas clean and tidy.
• Comply with health, safety, hygiene, fire and security regulations.
• Requisition and display stock for the day’s service.
• Use the cash register in line with cash handling procedures.
• Wash and dry dirty glasses; maintain hygiene and readiness.
• Know the range of beverages available and serve accordingly.
• Maintain high cooperation with all staff.

Skills

Warm, friendly service

Excellent communication

Customer service focus

Attention to detail

Work well under pressure

Team player

Restaurant ops experience

Job description

The Role:

This is an excitingopportunity to join an award winning team known for providing the highest level of service inour market.This is very much a hands on operations role.

Job Benefits:

1. 29 days holiday including public holidays.
2. Exceptional gratuities and tips.
3. Partial uniform is provided.
4. Flexi and Part-Time schedules available to suit your needs.
5. Increased pay rates on Sundays and Bank Holidays.
6. Opportunity for career growth through internal promotions.
7. Dedicated learning manager with access to over 1000 e-learning courses.
8. Advanced online training programs and the opportunity for all employees to advance to our management training program.

Duties:

• To know the licensing laws and Customs & Excise Regulations
• To serve all beverages to customers according to the standards set by the Restaurant, and to the customers satisfaction.
• To keep the service and customer service areas clean and tidy.
• To be fully conversant and comply with the health safety, hygiene, fire and security regulations and procedures of the establishment, and to ensure others are aware of their responsibilities in this regard.
• To requisition for stock necessary for each day’s business, to display it and set it up for service.
• To use the cash register in accordance with Company cash handling procedures.
• To wash and dry all dirty glasses as required, and have all glasses and service articles in a condition suitable for use, with particular regard to Hygiene requirements.
• To have knowledge to serve all beverages available.
• To maintain a high level of co-operation with all other staff in the company.

Person Specification Required:

• Ability to provide warm, friendly and efficient service
• Must be passionate about in operations
• Must be standards driven and detail-orientated
• Excellent communication skills
• Maintain exceptional levels of customer service and evaluate customer service levels with afocus on continuous improvement
• Attention to detail
• Be able to work under pressure whilst also delivering excellent service
• Confident working on your own initiative and also part of a successful team
• Must have experience in a busy restaurant operation

The Ideal Candidate:

• 2 years experience in a similar establishment
• Fluent in English, second language an advantage.
• Available to work 40 hours per week
• Have full permission or hold a valid visa to work in the EU.