Waiting Staff \"New Italian Restaurant Dub 4\"

Hollybank Trustees Ltd; Dublin; On-site; EUR 36,000 - 48,000; Full time

Job summary

ODR Restaurants in Dublin is seeking experienced Wait Staff to join our team on site at Donnybrook House, Donnybrook, Dublin. We are committed to delivering the highest standards of customer service with honesty, consistency and passion.

The role requires a minimum of 3 years hospitality experience in a managerial position, strong organisational skills and fluency in English. Perks include permanent status with flexible full or part-time hours, and an opportunity to lead a dynamic team in a busy

Qualifications

• Minimum of 3 years hospitality experience in a managerial position.
• Fluency in English (spoken and written).
• Able to work all shifts including weekends and holidays.
• Passion for Food & Beverage and delivering excellent guest experiences.

Responsibilities

• Lead and coach team members on shift.
• Coordinate with kitchen for orders and allergy notes.
• Ensure cleanliness and proper food handling.
• Balance cash and card transactions and daily sales.

Skills

Team leadership

Organization skills

English fluency

Customer service

Pressure handling

Tools

POS software

Job description

Waiting Staff "New Italian Restaurant Dub 4"

Location: On site / 4th Floor, Donnybrook House, 36_42 Donnybrook Rd, Donnybrook, Dublin, D04 E6X0, Ireland
job type: Permanent / Full or part-time
Sector and subsector: Arts | Hospitality
Salary: Negotiable salary

Experienced Wait Staff:

“Honesty, Consistency and Passion” is our mantra at ODR Restaurants and we are looking for candidates who embody these qualities. We are dedicated to perfecting the customer experience through continual innovation and the highest standards of customer service.

We are currently looking to hire an experienced Wait Staff to join our team. We seek a candidate who is Honest, Consistent and Passionate and takes pride in a job well done.

Role Requirements:

• Creates a positive team atmosphere among Team Members.
• Provides feedback, training and pre service briefings to the Team regularly.
• Sets high standards for appropriate team behaviour on shift and treats all Team Members fairly, with respect.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Communicate with the kitchen regarding any menu questions, delays or guest requirements.
• Communicate allergies, dietary needs, and special requests to the kitchen.
• Maintain cleanliness of work areas, cutlery, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Arrange in conjunction with DOR and OM for maintenance and repair of equipment and other services.
• Cash and Credit Cards balance against daily sales all deposits, invoices and daily sales are recorded as per company procedures.
• Is capable of handling irate customers with a friendly/calm attitude.
• Is flexible in dealing with changes/problems (e.g., being short staffed).
• Shifts priorities and goals as work demands change.
• Priorities tasks effectively to ensure most important tasks are completed on time.
• Delegates and follow-up effectively.
• Taking Ownership of issues or tasks and also give detail update of the DOR manager and the Executive Chef..
• Seeks, listens and responds to Guest feedback as per company policy.
• Does not blame others; takes accountability for problems.
• Proficiency in Point of sale ( POS ) software.
• Work closely with Sales and Marketing teams.

Key Attributes:

• Must be able to work all shifts including, late finishes, weekends, and holidays.
• Be able to lead a team and have excellent organisation skills.
• Requires fluency in the English language.
• A minimum of 3 years previous hospitality experience in a managerial position is essential.
• Have a great knowledge and passion for F&B.
• Must be a team player and have a “can do” attitude.
• Ability to handle pressure and busy periods.
• Be clean, punctual, professional in your work and appearance.