Senior Telecoms Project Manager/Architect

GCS Recruitment; Ireland; Hybrid; EUR 83,000 - 138,000; Full time

Job summary

GCS Recruitment seeks an experienced Technical Project Manager / Solution Architect to lead the design and delivery of telecommunications-based fraud prevention solutions. The role blends telecoms expertise, technical architecture, stakeholder engagement, and supplier management to bridge business needs with technical delivery.

The successful candidate will drive solution design, manage multi-vendor delivery, and ensure robust data reporting and BI capabilities across the project lifecycle in a

Qualifications

• Significant telecoms industry experience.
• Strong knowledge of Voice and SMS services.
• Experience with telecom operators, regulators, vendors, or telecoms tech organisations.
• Proven delivery of complex technical projects from initiation through implementation.
• Strong solution architecture and technical design experience.
• Ability to produce detailed technical specifications and documentation for technical and business users.
• Experience managing third-party suppliers and development teams.
• Experience working in multi-stakeholder environments.

Responsibilities

• Gather and define business, operational, and regulatory requirements for telecom enhancements.
• Translate requirements into technical specifications, designs, process docs, and user guidance.
• Propose new technical interventions to address fraud and security threats.
• Develop processes and frameworks for future telecom initiatives.
• Manage projects from requirements through design, development, testing, deployment and handover.
• Act as technical authority during delivery, guiding and resolving issues.
• Coordinate implementation activities and rollout of new functionality.
• Manage project documentation, testing, governance, and stakeholder communications.
• Engage with stakeholders across industry, business, technical, and regulatory environments.
• Support procurement, tender preparation, supplier evaluation, and solution assessment.
• Develop data management strategies and BI capabilities; assist dashboards and reporting tools.

Skills

Telecom industry exp

Voice & SMS knowledge

Vendor management

Stakeholder mgmt

Project delivery

Solution architecture

Technical docs

Multi-stakeholder env

Tools

Power BI

SQL

SharePoint Online

OneDrive

Exchange Online

Job description

Our client is seeking an experienced Technical Project Manager / Solution Architect to support the ongoing development of telecommunications-based solutions designed to combat fraud, scam calls, scam texts, and other nuisance communications.

This is a highly visible role requiring a blend of telecommunications expertise, technical architecture, stakeholder engagement, project delivery, and supplier management. The successful consultant will act as the bridge between business stakeholders, industry participants, technology suppliers, and end users to ensure the successful design and delivery of technical solutions.

Contract Details

• Day rate contract
• Long-term programme of work
• Hybrid working model
• Approx. 60-80% onsite attendance required in Dublin

Key Responsibilities

Solution Design & Architecture

• Gather and define business, operational, and regulatory requirements for enhancements to existing telecommunications systems and databases.
• Translate requirements into technical specifications, solution designs, process documentation, and user guidance materials.
• Design and propose new technical interventions to address emerging fraud and communications security threats.
• Develop processes and technical frameworks supporting future telecommunications initiatives.

Technical Project Delivery

• Manage projects from requirements gathering through design, development, testing, deployment, and operational handover.
• Act as the technical authority throughout delivery, providing guidance and resolving technical issues.
• Coordinate implementation activities and ensure successful rollout of new functionality.
• Manage project documentation, testing, governance, and stakeholder communications.

Stakeholder & Supplier Management

• Engage with a broad range of stakeholders across industry, business, technical, and regulatory environments.
• Work closely with third-party technology and database providers to validate requirements and oversee delivery.
• Facilitate workshops, forums, working groups, and stakeholder meetings.
• Present technical concepts and project updates to both technical and non-technical audiences.

Data & Reporting

• Develop and improve data management strategies for operational databases.
• Recommend and implement enhancements to reporting, analytics, and business intelligence capabilities.
• Support the development of dashboards, reporting tools, and data-driven decision-making processes.

Procurement Support

• Contribute to technology procurement activities, including requirements definition, tender preparation, supplier evaluation, and solution assessment.

Essential Experience

Candidates should demonstrate:

• Significant experience within the telecommunications industry.
• Strong knowledge of Voice and SMS services, including network design and/or operations.
• Experience working with telecom operators, network providers, regulators, vendors, or communications technology organisations.
• Proven experience delivering complex technical projects from initiation through implementation.
• Strong solution architecture and technical design experience.
• Ability to produce detailed technical specifications and documentation for both technical teams and business users.
• Experience managing third-party suppliers and development teams.
• Experience working in multi-stakeholder environments.

Technical Skills

Telecommunications standards and frameworks including:

• ITU-T
• ETSI
• 3GPP
• SQL databases and database-driven applications
• Data management and analytics
• Power BI reporting and dashboard development
• Microsoft 365 technologies including: SharePoint Online
• OneDrive
• Exchange Online

Desirable Experience

• Experience within regulated industries or public sector environments.
• Telecommunications regulatory knowledge.
• Understanding of communications security, fraud prevention, and anti-scam technologies.
• Knowledge of scam calls, scam texts, caller ID spoofing, sender ID management, and related industry initiatives.
• Experience supporting procurement and tender processes.
• Knowledge of the Irish telecommunications market.