Senior Telecoms Technical Project Manager

GCS Recruitment; Dublin; Hybride; EUR 120 000 - 166 000; Plein temps

Avantages offerts par ce poste

Hybrid working model

60-80% onsite in Dublin

Résumé du poste

GCS Recruitment seeks an experienced Technical Project Manager / Solution Architect to support telecoms-based fraud and nuisance communications solutions. Hybrid role in Dublin with high onsite presence, overseeing design, delivery, and supplier management across business, tech, and regulatory stakeholders.

Responsibilities include translating business requirements into technical specs, guiding architecture, managing third-party delivery, and developing BI/reporting capabilities using Power BI

Qualifications

• Significant experience in the telecommunications industry.
• Strong knowledge of Voice and SMS services, including network design/operations.
• Experience with telecom operators, regulators, vendors, or related organisations.
• Proven delivery of complex technical projects from initiation to implementation.
• Strong solution architecture and technical design experience.
• Ability to produce detailed technical specifications and documentation for technical and business users.
• Experience managing third-party suppliers and development teams.
• Experience working in multi-stakeholder environments.

Responsabilités

• Design and architect telecom solutions addressing fraud and nuisance communications.
• Gather requirements and translate into technical specs and process docs.
• Lead delivery from design to deployment and handover.
• Coordinate with suppliers, vendors, and stakeholders for successful rollout.
• Develop data management, reporting, and BI capabilities.

Connaissances

Telecoms expertise

Stakeholder engagement

Project delivery

Supplier management

Solution architecture

Technical design

Requirements gathering

Outils

SQL databases

Power BI

SharePoint Online

OneDrive

Exchange Online

Description du poste

Our client is seeking an experienced Technical Project Manager / Solution Architect to support the ongoing development of telecommunications-based solutions designed to combat fraud, scam calls, scam texts, and other nuisance communications.

This is a highly visible role requiring a blend of telecommunications expertise, technical architecture, stakeholder engagement, project delivery, and supplier management. The successful consultant will act as the bridge between business stakeholders, industry participants, technology suppliers, and end users to ensure the successful design and delivery of technical solutions.

Contract Details

• Day rate contract
• Up to 5 days per week
• Long-term programme of work
• Hybrid working model
• Approx. 60-80% onsite attendance required in Dublin

Key Responsibilities

Solution Design & Architecture

• Gather and define business, operational, and regulatory requirements for enhancements to existing telecommunications systems and databases.
• Translate requirements into technical specifications, solution designs, process documentation, and user guidance materials.
• Design and propose new technical interventions to address emerging fraud and communications security threats.
• Develop processes and technical frameworks supporting future telecommunications initiatives.

Technical Project Delivery

• Manage projects from requirements gathering through design, development, testing, deployment, and operational handover.
• Act as the technical authority throughout delivery, providing guidance and resolving technical issues.
• Coordinate implementation activities and ensure successful rollout of new functionality.
• Manage project documentation, testing, governance, and stakeholder communications.

Stakeholder & Supplier Management

• Engage with a broad range of stakeholders across industry, business, technical, and regulatory environments.
• Work closely with third-party technology and database providers to validate requirements and oversee delivery.
• Facilitate workshops, forums, working groups, and stakeholder meetings.
• Present technical concepts and project updates to both technical and non-technical audiences.

Data & Reporting

• Develop and improve data management strategies for operational databases.
• Recommend and implement enhancements to reporting, analytics, and business intelligence capabilities.
• Support the development of dashboards, reporting tools, and data-driven decision-making processes.

Procurement Support

• Contribute to technology procurement activities, including requirements definition, tender preparation, supplier evaluation, and solution assessment.

Essential Experience

Candidates should demonstrate:

• Significant experience within the telecommunications industry.
• Strong knowledge of Voice and SMS services, including network design and/or operations.
• Experience working with telecom operators, network providers, regulators, vendors, or communications technology organisations.
• Proven experience delivering complex technical projects from initiation through implementation.
• Strong solution architecture and technical design experience.
• Ability to produce detailed technical specifications and documentation for both technical teams and business users.
• Experience managing third-party suppliers and development teams.
• Experience working in multi-stakeholder environments.

Technical Skills

Telecommunications standards and frameworks including:

• ITU-T
• ETSI
• 3GPP
• SQL databases and database-driven applications
• Data management and analytics
• Power BI reporting and dashboard development
• Microsoft 365 technologies including: SharePoint Online
• OneDrive
• Exchange Online

Desirable Experience

• Experience within regulated industries or public sector environments.
• Telecommunications regulatory knowledge.
• Understanding of communications security, fraud prevention, and anti-scam technologies.
• Knowledge of scam calls, scam texts, caller ID spoofing, sender ID management, and related industry initiatives.
• Experience supporting procurement and tender processes.
• Knowledge of the Irish telecommunications market.