Senior Technical Writer — Hybrid, 6-Month Contract

PSD Group; Letterkenny; Hybrid; EUR 83,000 - 120,000; Full time

Job summary

PSD Group seeks an experienced Senior Technical Writer to join on a 6-month contract in Letterkenny (Hybrid). You will create, maintain, and optimize user-centric documentation for external and internal audiences, including user guides, manuals, online help, and system documentation.

You will collaborate with product owners and SMEs to deliver clear content aligned with user needs and business goals, supporting product implementations and major system enhancements. Availability ASAP.

Qualifications

• Bachelor’s degree in Technical Writing, English, Communications, or related field.
• 7+ years of experience in technical writing and documentation for software products and services.
• Strong written and verbal communication skills.
• Excellent organizational and project management skills.
• Strong attention to detail and ability to work independently and in a team environment.
• Experience with documentation tools and technologies such as Microsoft Office Suite, Adobe Acrobat, and content management systems.
• Familiarity with document version control systems.
• Familiarity with Agile and Waterfall methodologies.
• Knowledge of software development lifecycle and software engineering concepts.

Responsibilities

• Conduct requirement gathering sessions with SMEs, developers, and process owners to align content scope with system changes and business objectives.
• Design and develop intuitive, task-based documentation that enables users to complete their workflows efficiently and accurately.
• Translate complex technical concepts and system workflows into clear, concise, and accessible content using a user-centric design approach.
• Maintain, revise, and update content to reflect new product releases and enhancements, ensuring all documentation remains accurate, current, and relevant.
• Contribute to the evolution of documentation standards, templates, and content governance practices, supporting content consistency and reusability.
• Manage multiple projects or large-scale documentation efforts by applying project management fundamentals, providing input on task activities, dependencies, and timelines to project managers and product teams.
• Participate in peer reviews and cross-functional collaboration to maintain high-quality standards and provide constructive feedback to continuously improve deliverables.
• Create deliverables including user manuals, API docs, online help, and system guides that explain architecture and functionality.

Skills

Technical writing

Documentation management

Cross-functional collaboration

Agile/waterfall familiarity

Education

Bachelor's degree in Technical Writing or related field

Tools

Microsoft Office Suite

Adobe Acrobat

Content management systems

Job description

PSD Group seeks an experienced Senior Technical Writer to join on a 6-month contract in Letterkenny (Hybrid). You will create, maintain, and optimize user-centric documentation for external and internal audiences, including user guides, manuals, online help, and system documentation.

You will collaborate with product owners and SMEs to deliver clear content aligned with user needs and business goals, supporting product implementations and major system enhancements. Availability ASAP.