Senior Success Architect - AI-Driven Customer Enablement

Salesforce, Inc.; Dublin; A distancia; EUR 120.000 - 160.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. is seeking a Success Architect to own onboarding, implementation, and adoption of the Qualified platform with Piper for EU customers. You will translate business goals into technical designs and ensure successful go-lives within 30–60 days.

You will collaborate cross-functionally with Product, Engineering, Sales, and Marketing to deliver strong outcomes and drive renewals, expansions, and continued optimization across languages and markets.

Formación

• 5–7 years in a customer-facing implementation or consulting role.
• 7–10+ years in Mid-Market/Enterprise software variants with CSM focus.
• Fluent in English plus one of French, German, or Italian.

Responsabilidades

• Lead onboarding, implementation, and adoption of the Qualified platform with Piper.
• Architect solutions integrating Qualified with Salesforce and GTM systems.
• Run strategic reviews, drive renewals and expansions, and optimize outcomes.
• Collaborate with Product, Engineering, Sales, and Marketing to cycle feedback.

Conocimientos

Fluent English

French

German

Italian

Educación

Bachelor's degree or equivalent

Herramientas

Salesforce CRM

Marketing automation platforms

HTML/CSS/JavaScript

Descripción del empleo

Salesforce, Inc. is seeking a Success Architect to own onboarding, implementation, and adoption of the Qualified platform with Piper for EU customers. You will translate business goals into technical designs and ensure successful go-lives within 30–60 days.

You will collaborate cross-functionally with Product, Engineering, Sales, and Marketing to deliver strong outcomes and drive renewals, expansions, and continued optimization across languages and markets.