Senior Qualified Success Architect: AI-Powered Platform Lead

Salesforce, Inc.; Dublin; On-site; EUR 100,000 - 140,000; Full time

Job summary

Salesforce is seeking a Qualified Success Architect (Italian, French, or German speaking) to own the implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll work at the cutting edge of sales and marketing technology to transform client processes with conversational AI.

You’ll partner with Marketing, Sales, RevOps and IT to design scalable inbound pipeline strategies and integrate with Salesforce, marketing automation, routing workflows, and GTM

Qualifications

• 5-7 years for QSA level
• Proficient in English AND a second European Language - French, German or Italian
• 7-10 years for Sr QSA level (10 years of Mid Market/Enterprise software experience)
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Deep working knowledge of Salesforce CRM
• Working knowledge of marketing automation systems
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• Must be willing to work in a fast-paced startup environment with multiple roles
• You possess a bachelor's degree
• Passion for making customers successful with software solutions

Responsibilities

• Lead onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
• Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
• Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
• Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
• Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
• Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
• Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
• Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
• Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
• Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
• Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
• Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
• Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams

Skills

English

French

German

Italian

Education

Bachelor's degree

Tools

Salesforce CRM

Marketing automation systems

HTML

CSS

JavaScript

Job description

Salesforce is seeking a Qualified Success Architect (Italian, French, or German speaking) to own the implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll work at the cutting edge of sales and marketing technology to transform client processes with conversational AI.

You’ll partner with Marketing, Sales, RevOps and IT to design scalable inbound pipeline strategies and integrate with Salesforce, marketing automation, routing workflows, and GTM