Remote Senior Success Architect — AI CRM Integrations

Salesforce, Inc.; Dublin; Remote; EUR 110,000 - 170,000; Full time

Job summary

Salesforce, Inc. is seeking an experienced Success Architect / Sr. Success Architect to own the successful implementation and adoption of our Agentic Marketing Platform for customers, working hands-on with Piper to transform how clients run sales and marketing.

This is a hands-on role, not a traditional support function, with remote work based out of Dublin supporting Europe. The position requires deep Salesforce and marketing automation expertise, strong data governance, and the ability to

Qualifications

• 5–7 years in marketing operations, revenue operations, or solutions consulting.
• Deep working knowledge of Salesforce integration and marketing automation platforms.
• Experience designing lead flows, scoring logic, and data governance.
• Comfort with APIs, webhooks, data mapping, and HTML/CSS/JavaScript basics.
• Degree or equivalent relevant experience required.

Responsibilities

• Architect customer solutions that integrate Salesforce with marketing platforms and GTM systems — designing lead flows, routing logic, qualification criteria, and data architecture for 30–60 day implementations.
• Lead customers end-to-end through onboarding, implementation, and adoption of the Qualified platform and Piper, working across marketing and sales teams to ensure clean data, scalable processes, and measurable outcomes.
• Design lead lifecycle systems — from capture through qualification and handoff — including lead scoring models, lead-to-account attribution, and multi‑touch campaign tracking.
• Build integrations and automations that connect Salesforce, marketing automation, and Qualified seamlessly, using APIs, webhooks, and platform‑native connectors where appropriate.
• Act as a trusted advisor across the customer lifecycle — running Strategic Business Reviews, driving renewal/expansion conversations, and using pipeline and engagement data to optimize performance.
• Partner cross‑functionally with Product, Engineering, Sales, and Marketing to bring customer feedback back into the platform.

Skills

Salesforce integration

Marketing automation

APIs

Webhooks

Data architecture

Lead routing

Architectural design

Education

Degree or equivalent relevant experience

Tools

Salesforce CRM

Marketo

Pardot

HubSpot

Eloqua

Job description

Salesforce, Inc. is seeking an experienced Success Architect / Sr. Success Architect to own the successful implementation and adoption of our Agentic Marketing Platform for customers, working hands-on with Piper to transform how clients run sales and marketing.

This is a hands-on role, not a traditional support function, with remote work based out of Dublin supporting Europe. The position requires deep Salesforce and marketing automation expertise, strong data governance, and the ability to