Senior ServiceNow Platform Engineer (Hybrid)

MIR McKesson Cork Business Solutions Unlimited Company; Cork; Híbrido; EUR 71.000 - 118.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Competitive compensation package

Descripción de la vacante

McKesson Ireland seeks an experienced ServiceNow Administrator to manage users, roles, ACLs, and CMDB across hybrid environments. You will configure forms, workflows, and the service catalog, and develop scripts for automation.

The role involves upgrades, release validation, and ensuring data quality while collaborating across teams. Ideal candidates have 7+ years of related experience, strong scripting skills in GlideRecord, and a background in regulated enterprise settings.

Formación

• 7+ years of experience in ServiceNow administration, platform engineering, or enterprise application administration.
• Experience administering CMDB and improving configuration data quality.
• Strong scripting experience in ServiceNow, including GlideRecord, Business Rules, and Script Includes.

Responsabilidades

• Administer the ServiceNow platform, including users, groups, roles, ACLs, and access controls.
• Configure and optimize forms, lists, workflows, business rules, and the service catalog to support scalable operations.
• Develop and maintain ServiceNow scripts and automation using GlideRecord, Business Rules, and Script Includes.
• Lead upgrade and patch planning, testing, validation, and release readiness across instances.
• Own CMDB administration, data quality, and service catalog design to improve service visibility and request fulfillment.
• Troubleshoot complex platform issues, analyze patterns, and drive long-term remediation and automation opportunities.
• Maintain clear configuration, compliance, and audit-ready documentation.
• Collaborate cross-functionally to support change readiness, platform resilience, and continuous improvement.

Conocimientos

ServiceNow administration

GlideRecord scripting

Business Rules

Script Includes

CMDB administration

Workflow design

Cross-functional communication

Documentation

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

ServiceNow

Descripción del empleo

McKesson Ireland seeks an experienced ServiceNow Administrator to manage users, roles, ACLs, and CMDB across hybrid environments. You will configure forms, workflows, and the service catalog, and develop scripts for automation.

The role involves upgrades, release validation, and ensuring data quality while collaborating across teams. Ideal candidates have 7+ years of related experience, strong scripting skills in GlideRecord, and a background in regulated enterprise settings.