Senior ServiceNow Technical Consultant – Dublin (Hybrid)

EY; Dublin; Hybrid; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid Working

Pension

Discounted health insurance

Gym membership

Travel Pass

Maternity & Paternity leave

Bike to work

Recognition Awards

Cash referrals

Tech MBA paid by EY

Wellness rooms

Job summary

EY in Dublin is seeking a Senior Consultant for ServiceNow Technical consulting to help clients design and deliver practical ServiceNow solutions that improve service and streamline processes.

You will join a growing Technology Consulting team in Dublin, working with experienced colleagues while developing your own delivery and client-facing skills. The role focuses on ServiceNow capability and ITSM knowledge, with opportunities for certification and career growth.

Qualifications

• Around 3+ years’ experience implementing ServiceNow.
• Deep technical and functional knowledge of IT Service Management.
• Certification and/or knowledge of ITIL.
• Experience in a client-facing role for a leading consulting firm delivering technical projects.
• Experience in focus industries such as Energy & Assets, Financial Services, Government & Public Sector, Health & Wellness, Consumer Product & Retail, Telecommunications, Media & Technology, Advanced Manufacturing.
• Experience establishing, training and managing teams of client, contractors and partners.
• Excellent communication skills with ability to tailor messages to audiences.

Responsibilities

• Supporting ServiceNow reviews, implementations and change projects from planning through to delivery.
• Building and configuring ServiceNow solutions with guidance from project leads and senior team members.
• Preparing clear project materials, updates and analysis for EY teams and client stakeholders.
• Managing your own work, tracking actions and escalating risks or dependencies early.
• Supporting engagement activities such as quality, risk, resourcing, project reporting and bid materials.
• Coaching more junior colleagues where relevant and contributing to a supportive team culture.

Skills

ServiceNow

ITSM

Client-facing

Delivery

Education

ITIL knowledge

Job description

EY in Dublin is seeking a Senior Consultant for ServiceNow Technical consulting to help clients design and deliver practical ServiceNow solutions that improve service and streamline processes.

You will join a growing Technology Consulting team in Dublin, working with experienced colleagues while developing your own delivery and client-facing skills. The role focuses on ServiceNow capability and ITSM knowledge, with opportunities for certification and career growth.