Senior SaaS Implementation Lead - Hybrid Role

IT Search; Limerick; Hybride; EUR 70 000 - 80 000; Plein temps

Résumé du poste

IT Search in Limerick, Ireland, is hiring a SaaS Implementation Manager for a permanent hybrid role (2-3 days onsite). You will manage customer implementations, coordinate cross-functional teams, and drive adoption across UK and Europe.

The ideal candidate has 5+ years in SaaS implementation, strong PM and stakeholder management skills, and experience with Jira, Monday.com, Salesforce or HubSpot.

Qualifications

• 5+ years in SaaS implementation or similar delivery roles.
• End-to-end software implementations experience for enterprise customers.
• Strong PM and organisational skills.
• Excellent communication and stakeholder management.
• Experience with Jira, Monday.com, Salesforce or HubSpot.

Responsabilités

• Manage SaaS customer implementations and delivery against timelines and scope.
• Serve as primary customer contact throughout implementation lifecycle.
• Build relationships with senior stakeholders across UK and Europe.
• Coordinate internal product, development and support teams for delivery.
• Support adoption through training, engagement and change management.
• Establish delivery KPIs and monitor performance and satisfaction.

Connaissances

SaaS implementation

Project management

Stakeholder management

Communication

CRM platforms

Outils

Jira

Monday.com

Salesforce

HubSpot

Description du poste

IT Search in Limerick, Ireland, is hiring a SaaS Implementation Manager for a permanent hybrid role (2-3 days onsite). You will manage customer implementations, coordinate cross-functional teams, and drive adoption across UK and Europe.

The ideal candidate has 5+ years in SaaS implementation, strong PM and stakeholder management skills, and experience with Jira, Monday.com, Salesforce or HubSpot.