Global Implementation Consulting Manager

LinkedIn; Ireland; Hybrid; EUR 110,000 - 150,000; Full time

Job summary

LinkedIn in Dublin is hiring a Manager, Implementation Consulting within Sales Solutions to lead a team of implementation consultants. You will drive onboarding, education, and project management to ensure customers achieve their desired outcomes, while developing talent and scaling services.

Hybrid work in a dynamic, fast-paced environment with cross-regional collaboration across EMEA and APAC. The role emphasizes data-driven insight, KPI delivery, and strong leadership to deliver exceptional

Qualifications

• 7+ years in professional services, customer success, sales, program management or consulting.
• 2+ years managing professional services, customer success, or consulting teams.
• Experience leading globally distributed and/or multiple seniority level teams.
• Strong interpersonal and communication skills.
• Teamwork mentality and willingness to assist wherever needed.
• Excellent organization, project management and time management skills.
• Strong ability to derive insight from data and build an actionable strategy.
• Experience with webinar software, Dynamics, and Smartsheets.
• Microsoft Office: Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Lead a team of 8-10 Implementation consultants focused on helping customers utilize Sales Navigator to achieve their desired business outcomes.
• Proactively coach and develop your team toward delivering on KPIs in the onboarding period including product adoption, education, project management, customer satisfaction
• Provide the team with thought leadership, coaching, conducting one-on-ones and performance appraisals.
• Manage team utilization, ensuring that they are positioned to optimize value across our portfolio of customers.
• Partner with C and C-1 executives at your highest-value customers to strengthen and deepen their relationship with LinkedIn, and provide escalation support when needed
• Build a strong services team through both external hiring and internal talent/skill development.
• Partner closely with EMEA and APAC sales leaders in prioritizing key initiatives to maximize customer success and support sales goals.
• Partner with CS leaders to ensure that accounts with a global presence are supported for consistent and stellar customer experience.
• Participate in, and/or identify, design, and deliver cross-functional projects that support strategic improvements in scaled processes, services, and systems to enable the team to exceed goals and spend more time with customers.
• Utilize LinkedIn, client and other data to derive insights and use these to ensure that team goals related to implementation, account improvement, and new product rollouts are tracked and achieved.

Skills

Management

Executive Presence

Organization

Tools

Dynamics

Smartsheets

Microsoft Office

Job description

LinkedIn in Dublin is hiring a Manager, Implementation Consulting within Sales Solutions to lead a team of implementation consultants. You will drive onboarding, education, and project management to ensure customers achieve their desired outcomes, while developing talent and scaling services.

Hybrid work in a dynamic, fast-paced environment with cross-regional collaboration across EMEA and APAC. The role emphasizes data-driven insight, KPI delivery, and strong leadership to deliver exceptional